Customer Contract Manager

vor 2 Wochen

Zurich, Schweiz Orange Business Vollzeit

**About the role**:

- Own and drive organic growth cross-functional activities, with solid customer engagement / relationship and account management team alignment
- During the lifecycle of the contract drive the Request to Cash (RTC) activities for a custome which includes RTC solution design in bid phase, service creation during contract setup, organic growth management.
- Drive Organic growth upselling activities across Network and Integrated Services domain
- Optimize the efficiency of request to cash activities thru continuous improvement and usage of the best of company processes and functions, while meeting the contractual obligations.

**About you**:

- Team player that is communicative, organized, flexible and used to work in a stressful environment
- Sales driven, commercial behavior with respect for company compliancy rules
- Solution oriented approach
- Have a good understanding for what influence customer experience and company objectives
- Understand customer (internal and external) challenges and needs, listening skills, and is able to design solution to improve customer experience
- Good understanding of Financials like revenue, margin, cash flow and P&L
- Able to deal with dual reporting lines and virtual teams

**Additional information**:

- Bachelor degree in Business Administration, Finance, IT or similar
- Languages: English & German fluently
- 5 years’ experience as Sales, Sales operation or in Sales support

**Department**:
International Zone

L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.

Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.

Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous

**Contract**:
Regular

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