E-key Account Manager
vor 2 Monaten
**ABOUT US**
At L'Oréal, we share a common goal: to create beauty that moves the world.
The desire for beauty has existed since the dawn of mankind. It is a universal aspiration that spans time, countries and cultures. And because we are a global leader in beauty, we recognize that everything we do can have a significant impact.
Our Swiss headquarters are located in Geneva, Vernier. L'Oréal Switzerland is currently joining the DACH Germany-Austria cluster to become an even stronger center of go-to-market excellence by bringing in the best talent in marketing, engagement, business development and e-commerce to represent the diversity of Swiss consumers* and customers.
**YOUR TASKS ***
Your mission: building a long-term and sustainable customer and channel strategy as well as the further development of your customers in e-commerce
- Responsibility for KAM performance in relation to customer and brand: ROI measurement for campaigns and events
- Customer penetration for all key stakeholders in cooperation with CD for top 2 top and retail organization for stakeholders in the field
- Develop, monitor and manage retailer/customer account portfolio in line with BU & brand strategy
- Create annual business plan/retail marketing plan considering growth levers for the account in relation to the brand and profitability of the brands within
- Ensure accuracy of monthly and quarterly planning
- Create customer-centric fiscal year plan with customer and brand specific building blocks in relation to BU / brand portfolio
- Quarterly reviews of brands and Luxe to close potential gaps
- Lead or participate in negotiations with customers on key launches, POS, locations and inventory levels, establishing and developing partnerships and stable trade marketing relationships
- Critically analyze scope and profitability of new product launches and other offerings and present input on future products and offering needs to potential customers
- Drive account performance, manage inventory agreements, monitor contracts/invoices related to the brand, prepare and execute brand strategy meetings with the Business Development / Activation team
- Actively plan, track and analyze YET related performance areas (trade plans) and budgets (direct and indirect), e.g. rebates, WKZ, testers, etc.
**YOUR PROFILE**
- You have first professional experience in E-Key Account Management, preferably in the FMCG industry or in the luxury sector and have a good sense for customer and consumer needs
- You are fluent in English, German (or Swiss German), French (not a must)
- You have a structured and analytical way of working and enjoy negotiations, strong assertiveness and enthusiasm for e-commerce topics
- You are a team player and enjoy taking on new challenges.
- You are proactive, independent and reliable, do not hesitate to manage your projects with verve and enjoy working with market research data and shopper KPIs.
- You are a strong communicator, with good interpersonal skills, and love to motivate others for your projects
In addition to a dynamic work environment, flat hierarchies and quick responsibility, L'Oréal also offers:
- A permanent job in a crisis-resistant, growing market with a comprehensive range of social benefits.
- An attractive and competitive salary as well as voluntary profit sharing and other strong benefits
- Green Mobility: we participate in your annual subscription to the local public transport system
- Individual personal and professional development, a steep learning curve, strong team spirit and an open, cooperative corporate culture.
- Diverse, national and international development prospects.
- Lots of fun, lots of laughter and a steep learning curve.
Diversity & Inclusion: L'Oreal is an equal opportunity, diversity and inclusion employer. We prevent discrimination and harassment of any kind based on gender, skin color, religion, sexual orientation, origin, disability, gender identity or other protected characteristics. Diversity & Inclusion is a top priority for us and is lived to the fullest.
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