Field Service Engineer

vor 3 Wochen

Männedorf, Schweiz Tecan Austria GmbH Vollzeit

Join Tecan Join the market leader
Work in an international and dynamic environment, share our success

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Service team and bring your passion and talent to work.

France - Paris's area

Your contribution

As a Field Service Engineer based in Paris area, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally, you build positive relationships with our customers, and comprehend customer requirements.

Responsibilities will include:

  • Execution of service actions, installations, problem diagnosis, preventive maintenance
  • Implementation of applications at the customer site
  • Training of new and existing customers on the use and maintenance of our systems (Hard- and Software)
  • Diagnosing of errors or technical problems and determination of proper solutions
  • Sharing of information obtained from unique problems or specialized trainings with the rest of your team
  • Documentation of service actions according to industry standards

Your background:

  • Bachelor or Master’s degree in life science (Biology, Chemistry or similar)
  • At least two years’ experience in Field Service and/or Application Support
  • Experience in the field of lab-automation is a clear plus
  • Excellent communication skills in French and English (B2 minimum)
  • A valid driver’s licence
  • Strong analytical and problem-solving skills
  • Highly customer-oriented mindset

What makes working at Tecan unique:

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with “Swissness” at heart

Join Tecan, a great place to work We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

Only applications that fully meet our requirements will be considered.

Our purpose.
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

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