Customer Services Representative

vor 1 Woche


Zürich, Schweiz Michael Page International (Switzerland) SA Vollzeit

Firmenprofil

Für unseren Kunden, ein internationales Versicherungsunternehmen in Zürich, suchen wir einen kommunikativen Customer Service Representative (m/w/d) mit sofortigem Start.

Die Anstellung erfolgt befristet für 6 Monate mit der Möglichkeit auch im Home-Office tätig zu sein. In Abhängigkeit von der geleisteten Arbeit besteht eine Option auf eine Verlängerung oder permanente Übernahme.

Stellenbeschreibung

In dieser Position erwartet Sie das folgende Arbeitsspektrum:

  • Erteilung von kompetente Auskünfte bei Kundenanfragen
  • Bearbeitung der Korrespondenzen auf einem qualitativ hohen Standard
  • Beratung von Bestandskunden und Offertenmanagement
  • Kontinuierliche Verbesserung der Prozess- und Servicequalität
  • Bearbeitung von administrativen Tätigkeiten
  • Reklamationsbearbeitung

Anforderungsprofil

Um für diese Position berücksichtigt zu werden, bringen Sie idealerweise mit:

  • Erfolgreich abgeschlossene Berufsbildung
  • Erfahrungen im Bereich der Versicherungsbranche ist ein Vorteil, aber kein muss
  • Stilsichere Deutsch- und Italienischkenntnisse sind vorausgesetzt, sehr gute Englisch- sowie Französischkenntnisse sind von Vorteil
  • Gute Anwenderkenntnisse mit MS-Office
  • Hohe Kunden-, Service- und Lösungsorientierung
  • Hohe Teamplayer Ambitionen

Sonstige Informationen

Werden Sie Teil einer dynamischen und modernen Unternehmenskultur und freuen sich auf eine motivierendes Arbeitsumfeld.

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