Customer Services Representative
vor 1 Woche
Firmenprofil
Für unseren Kunden, ein internationales Versicherungsunternehmen in Zürich, suchen wir einen kommunikativen Customer Service Representative (m/w/d) mit sofortigem Start.
Die Anstellung erfolgt befristet für 6 Monate mit der Möglichkeit auch im Home-Office tätig zu sein. In Abhängigkeit von der geleisteten Arbeit besteht eine Option auf eine Verlängerung oder permanente Übernahme.
Stellenbeschreibung
In dieser Position erwartet Sie das folgende Arbeitsspektrum:
- Erteilung von kompetente Auskünfte bei Kundenanfragen
- Bearbeitung der Korrespondenzen auf einem qualitativ hohen Standard
- Beratung von Bestandskunden und Offertenmanagement
- Kontinuierliche Verbesserung der Prozess- und Servicequalität
- Bearbeitung von administrativen Tätigkeiten
- Reklamationsbearbeitung
Anforderungsprofil
Um für diese Position berücksichtigt zu werden, bringen Sie idealerweise mit:
- Erfolgreich abgeschlossene Berufsbildung
- Erfahrungen im Bereich der Versicherungsbranche ist ein Vorteil, aber kein muss
- Stilsichere Deutsch- und Italienischkenntnisse sind vorausgesetzt, sehr gute Englisch- sowie Französischkenntnisse sind von Vorteil
- Gute Anwenderkenntnisse mit MS-Office
- Hohe Kunden-, Service- und Lösungsorientierung
- Hohe Teamplayer Ambitionen
Sonstige Informationen
Werden Sie Teil einer dynamischen und modernen Unternehmenskultur und freuen sich auf eine motivierendes Arbeitsumfeld.
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