Personal Assistant to General Manager

vor 2 Monaten

Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit
THE ROLE

Wir suchen einen Personal Assistant für unser General Manager im Mandarin Oriental Savoy, Zurich.

Das Mandarin Oriental Savoy, Zürich befindet sich im Herzen der Altstadt, im Hauptgeschäftszentrum, in der Nähe der Freizeitattraktionen der Stadt und nur einen kurzen Spaziergang vom Ufer des Zürichsees entfernt. Das Mandarin Oriental Savoy, Zürich verfügt über 80 Gästezimmer und Suiten sowie drei gastronomische Einrichtungen, darunter ein ganztägig geöffnetes Restaurant, ein Spezialitätenrestaurant und eine Lobby Lounge. Das Hotel ist mit seinen neu renovierten Veranstaltungseinrichtungen, einschließlich eines großen historischen Ballsaals, ideal für Meetings und Veranstaltungen geeignet.

 

***

The Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.


TLNT1_CH


YOUR TASKS

Als Personal Assistant des General Managers werden Sie verantwortlich für folgende Aufgaben sein:

  • Verwaltung der Terminkalender des General Managers und Verfassen von Korrespondenz für den General Manager, falls erforderlich.
  • Priorisierung der täglichen Arbeitslast des General Managers und Sicherstellung, dass Fristen eingehalten werden.
  • Organisation interner Meetings und Sicherstellung einer effektiven internen Kommunikation zwischen den Abteilungen.
  • Bearbeitung der allgemeinen täglichen Korrespondenz und internen Verwaltung, einschließlich Kopieren und Ablage.
  • Entgegennahme von Telefonanrufen, Entgegennahme von Nachrichten für den General Manager und Aktualisierung der Kontaktdatenbank des General Managers.
  • Bearbeitung von Projekten nach Anweisung des General Managers und Erstellung von Präsentationen mit PowerPoint.
  • Sicherstellung, dass geeignete Maßnahmen bei aufkommenden Angelegenheiten während Abwesenheiten ergriffen werden, und Information relevanter Personen über alle Entwicklungen.
  • Organisation und Betreuung von Reservierungen, die über das Executive Office eingehen, und Sicherstellung, dass der Aufenthalt der Gäste reibungslos verläuft.
  • Rechtzeitige Erstellung von Spesenabrechnungen unter Verwendung der richtigen Buchungscodes.
  • Aufrechterhaltung eines hohen Maßes an Vertraulichkeit, Diplomatie und Aufmerksamkeit für Details in allen Angelegenheiten, die den General Manager betreffen.
  • Unterstützung aller Qualitätszyklen und Analyse von Daten, um Qualitätsverbesserungen und Qualitätsänderungsmanagement im gesamten Hotel zu fördern (online reviews & beschwerden).
  • Aufbau effektiver Arbeitsbeziehungen mit den Führungsteams und Abteilungsleitern des Hotels.

***

As Personal Assistant to the General Manger, you will be responsible for the following duties:

  • Prioritising the General Managers workloads on a daily basis, ensuring deadlines are met.
  • Handling the General Manager's diaries and draft correspondence for the General Manager if required.
  • Organising internal meetings, ensuring effective inter-departmental communication.
  • Handling the general day-to-day correspondence and internal administration; photocopying and filing.
  • Answering the telephone, taking messages for the General Manager and keeping the General Manager's contacts database up to date.
  • Working on projects as requested by the General Manager and creating presentations using PowerPoint.
  • Ensuring that appropriate action is taken on matters arising during absences and keeping relevant persons informed of all developments.
  • Organising and looking after the reservations that comes through the Executive Office, ensuring that the guests stay goes smoothly.
  • Timely preparation of expense reports using correct charge codes.
  • Maintain a high degree of confidentiality, diplomacy and attention to details in all matters pertaining to the General Manager.
  • Support all quality cycle tools and analyses data to foster quality improvement and quality change management across the hotel.
  • Build effective working relationships with the hotel's senior leadership teams and Department Heads.

YOUR PROFILE

Als Personal Assistant des General Managers erwarten wir von Ihnen:

  • Mindestens 3-5 Jahre Berufserfahrung in einer ähnlichen Position mit starkem administrativem Hintergrund.
  • Sehr Gute Kenntnisse in Microsoft Office, einschliesslich Word, Excel, PowerPoint.
  • Organisiert, mit einem hohen Maß an Integrität und Professionalität, zuverlässig, höflich und mit einem gepflegten Auftreten.
  • Fähig, mehrere Aufgaben gleichzeitig zu bewältigen, enthusiastisch und mit Eigeninitiative.
  • Ausgezeichnete Kommunikationsfähigkeiten in Deutsch und Englisch, sowohl schriftlich als auch mündlich.

***

As Personal Assistant to the General Manager, we expect from you:

  • At least 3-5 years working experience in a similar role with strong administrative background.
  • Good knowledge of Microsoft Office, including Word, Excel, PowerPoint.
  • Organised with high level of integrity and professionalism, reliable, courteous and with a good presentation.
  • Able to handle multiple tasks simultaneously, be enthusiastic and have initiative.
  • Excellent communication skills both written and verbal in German and English.

YOUR BENEFITS

Wir schenken unserem/ unserer Personal Assistant weltklasse Vorteile, einschliesslich, aber nicht beschränkt auf:

  • Rabatte auf Hotelaufenthalte und F&B in der gesamten Gruppe , sowie Swiss Deluxe Hotels
  • Anerkennungs- und Belohnungsprogramme für Kollegen 
  • Spannendes Angebot an Schulung- und Entwicklungsprogrammen 
  • Weltweite Aufstiegs- und Versetzungsmöglichkeiten 

***

Our Personal Assistant to the General Manager can look forward to the following world-class benefits, including but not limited to:

  • Discounts on hotel stays and restaurants within the group and Swiss Deluxe Hotels
  • Recognition and reward programs for our employees
  • An exciting range of learning and development programs
  • Opportunities for promotions and transfers worldwide
  • Social events and wellness programs for our employees

Do you want to be part of this unique and exciting opening?

Then we look forward to receiving your application

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