Personal Assistant to General Manager

vor 1 Monat

Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit
About the Role

We are seeking a highly organized and detail-oriented Personal Assistant to support our General Manager at the Mandarin Oriental Savoy, Zurich.

Key Responsibilities
  • Prioritize the General Manager's workload and ensure deadlines are met.
  • Manage the General Manager's diaries and draft correspondence as needed.
  • Organize internal meetings and facilitate effective communication between departments.
  • Handle general day-to-day correspondence and internal administration.
  • Answer phone calls, take messages for the General Manager, and maintain the General Manager's contacts database.
  • Work on projects as assigned by the General Manager and create presentations using PowerPoint.
  • Ensure appropriate action is taken during absences and keep relevant parties informed.
  • Organize and manage reservations through the Executive Office, ensuring a smooth guest experience.
  • Prepare expense reports using correct charge codes.
  • Maintain confidentiality, diplomacy, and attention to detail in all matters related to the General Manager.
  • Support quality cycle tools and analyze data to drive quality improvement and change management across the hotel.
  • Build effective working relationships with senior leadership teams and department heads.
Requirements
  • At least 3-5 years of experience in a similar role with a strong administrative background.
  • Excellent knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
  • Organized, with high integrity and professionalism, reliable, courteous, and with a good presentation.
  • Able to handle multiple tasks simultaneously, be enthusiastic, and have initiative.
  • Excellent communication skills in German and English, both written and verbal.
Benefits
  • Discounts on hotel stays and restaurants within the group and Swiss Deluxe Hotels.
  • Recognition and reward programs for our employees.
  • An exciting range of learning and development programs.
  • Opportunities for promotions and transfers worldwide.

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