Reservations Manager

vor 2 Wochen

Genf, Genf, Schweiz Hilton Vollzeit

What is it like to work for Hilton?

  • For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "

to fill the earth with the light and warmth of hospitality
" unites us as a team to create remarkable hospitality experiences around the world every day,

  • Our team members have the opportunity to travel the world with our

Go Hilton
program that they can share with friends & family. They also have access to our

Hilton University:
the development of our teams is at the heart of what we do With

, we also provide our team members with a holistic approach to their well-being and personal development. Finally, we aim at making our planet a greener place with our

Travel with Purpose
commitment.

What will you work on at Hilton Geneva?


As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.

The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maximise occupancy levels by reviewing and revising revenue strategies
  • Work with the Sales and Events Teams to maximise corporate and group rates
  • Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
  • Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  • Ensure Team Members are developed effectively and generate a culture of highquality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
  • Assist in the recruiting, managing, training and developing of the Team
  • Participate in the organisation of hotel promotional activities

What makes us a good match?


A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience with reservations in the hotel/leisure sector
  • Strong leadership skills to effectively manage and motivate a highperforming team positioned to exceed targets
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • Excellent organisation and planning skills
  • Accountable and resilient
  • Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Previous experience in the same or similar role
  • Relevant degree, in a business discipline, from an academic institution

What are the next steps?

  • Our HR team will get in touch with you for a first phone call if we feel we are of a good match,
  • As a next step, we would plan an interview with our Commercial Director
  • You may then go through an online behavioral assessment to understand a bit more about yourself and you will finally meet with our Hotel General Manager.
  • Any question left? Please reach out to us at

  • Head of IT Reservation and Inventory Platforms

    vor 2 Wochen

    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE Reporting to the Chief Information Officer, the Head of IT Reservation and Inventory Platforms will manage IT services for all reservation and inventory management functions (Setup, Inventory Management, Itinerary Planning, Flight Management, Tour Operating, etc.). The jobholder will establish and maintain relationships with all relevant...

  • Reservation Agent

    vor 2 Wochen

    Genf, Genf, Schweiz Hotel d'Angleterre (On the shore of Lake Geneva) Vollzeit

    Bénéficiant d'une situation privilégiée au bord du lac Léman et d'une vue imprenable sur le célèbre jet d'eau et le Mont Blanc, l'Hôtel d'Angleterre conjugue avec élégance le charme et le caractère britanniques et l'hospitalité suisse légendaire. Mariage idéal de sophistication discrète et de passion pour le service, ce boutique hôtel propose...

  • airport services manager

    vor 2 Wochen

    Genf, Genf, Schweiz Emirates Vollzeit

    Job PurposeManage airport operation to maintain and enhance Emirates' image, reputation, and passenger service levels.Implement and review strategies to ensure staff compliance with procedures and standards.Achieve Ground Handling performance targets for flight punctuality and check-in standards.Lead staff development and ensure adherence to operation...

  • Assistant Relationship Manager

    vor 2 Wochen

    Genf, Genf, Schweiz Julius Baer Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.The Assistant Relationship Manager (ARM) Private Banking supports one or more Relationship Manager(s) (RM)/ Team Head(s) (TH)...

  • Receptionist

    vor 2 Wochen

    Genf, Genf, Schweiz MSC Cruises Vollzeit

    We are seeking a reliable and friendly Receptionist to manage the Conference Center at our Headquarters in Geneva. As the Receptionist, you will be responsible for providing exceptional customer service to our guests, managing conference room reservations, and ensuring the smooth operation of the Conference Center. Proven experience as a Receptionist or...

  • F&B Client Relations

    vor 2 Wochen

    Genf, Genf, Schweiz Four Seasons Hotels and Resorts Vollzeit

    About Four Seasons: At Four Seasons, we are fueled by our dedicated team members who strive for excellence, challenge themselves, and embody a culture of mutual respect. Our global team is committed to providing unparalleled experiences for our guests, residents, and partners, delivered with genuine care and luxury. We believe in fostering connections,...

  • Corporate Tour Manager

    vor 2 Wochen

    Genf, Genf, Schweiz MSC Cruises Vollzeit

    The Corporate Tour Manager must ensure the highest standards of customer satisfaction in order to generate the maximum possible revenue from the sale to guests of optional Shore Excursions in every port of call. Fluent English. Any other language is a very strong advantage. A current and accurate knowledge (historic, geographical, cultural and commercial) on...

  • Gestionnaire de Stocks

    vor 2 Wochen

    Genf, Genf, Schweiz One Placement Carouge Secteur Industrie Vollzeit

    Position: Production Logistics Coordinator at [Company Name]Your role:Prepare and launch production orders in all workshops in close coordination with the planning team.Update the information system regularly.Manage stock activities: receive and store components, process reservations within deadlines, ensure organized and proper stock management.Ensure data...

  • Food and Beverage Manager for Homo Faber Event

    vor 2 Wochen

    Genf, Genf, Schweiz Michelangelo Foundation Vollzeit

    Reference Code: 92255Food and Beverage Manager for Homo Faber Event:Michelangelo FoundationGenève, GE, CHFixed TermThe Michelangelo Foundation for Creativity and Craftsmanship is a non-profit institution based in Geneva which champions contemporary craftspeople worldwide with the aim of promoting a more human, inclusive and sustainable future. The...

  • Executive Assistant

    vor 2 Wochen

    Genf, Genf, Schweiz Michael Page Vollzeit

    Calendar Management: Maintain an accurate and detailed calendar for the CRO, including scheduling meetings, conference calls, appointments, and events. Engage directly with internal and external parties to coordinate schedules. Anticipate and resolve scheduling conflicts and proactively communicate changes.Travel Arrangements: Oversee travel planning to...

  • Retail Support Function Intership

    vor 1 Tag

    Genf, Genf, Schweiz Christian Dior (Suisse) SA Vollzeit

    Retail Support Function Intership - Geneva (W/M)Société : Christian Dior Couture Pays / Region : Switzerland Ville : Geneve Secteur d'activités : Mode & Maroquinerie Type de contrat : Stage Métier : Retail/Magasin Expérience requise : Débutant Référence : CDC10727 Date de publication : PosteChristian Dior Couture offers more than a beautiful brand to...

  • Night Audit Supervisor

    vor 2 Wochen

    Genf, Genf, Schweiz Marriott International, Inc Vollzeit

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Cenevre, Switzerland VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books...

  • Polyvalent Receptionist-admin Assistant

    vor 2 Wochen

    Genf, Genf, Schweiz OPTIMA PARTNERS Vollzeit

    Polyvalent Receptionist-Administrative AssistantOn behalf of a prestigious private bank in Zurich, we are looking for an experienced Receptionist-Administrative Assistant who is ready to take on a great and challenging role with plenty of responsibilities.Your responsibilities:As Receptionist: Welcoming and looking after customers and guests Managing client...

  • Intern Reception and Administration

    vor 2 Wochen

    Genf, Genf, Schweiz International Air Transport Association (IATA) Vollzeit

    Employment Type: InternshipContract Duration: 6 monthsAt IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our...

  • Coordinateur Réservations

    vor 2 Wochen

    Genf, Genf, Schweiz Beau Rivage Genève Vollzeit

    Entrée : à convenir.- Sous la responsabilité du Revenue & Reservations Manager, vous travaillerez en étroite collaboration avec l'équipe des ventes. Vos principales missions seront les suivantes:**RESPONSABILITES**:- Traiter les demandes de réservations par téléphone, mailen appliquant les standards Beau-Rivage et LQA.- Etablir des offres sur mesure...

  • Programmateur·rice de musiques actuelles pour la Fête de la musique à Genève

    vor 2 Wochen

    Genf, Genf, Schweiz Genève, GE Vollzeit

    Programmer of current music for the Music Festival in GenevaThe Geneva City Cultural Service is the main contact for artists and cultural institutions in the fields of performing, visual, and digital arts. Its main missions include supporting creation, organizing events, and managing municipal cultural scenes.For a temporary mission, the service is looking...

  • Branch Operations Supervisor

    vor 2 Wochen

    Genf, Genf, Schweiz Indie Campers Vollzeit

    THE ROLE We're looking for travel enthusiasts with a passion for guest service for our depot in Grand Saconnex - Geneva . You'll be the face of our company, reporting directly to the Branch Operations Supervisor, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership...

  • Staff Assistant

    vor 2 Wochen

    Genf, Genf, Schweiz United Nations Vollzeit

    This position is located in the Office of the Director of the Thematic Engagement, Special Procedures and Right to Development Unit in the Office of the High Commissioner for Human Rights, Geneva. Under mínimal supervision, the incumbent reports to the Director of the Division.Responsibilities:Within limits of delegated authority and depending on location,...

  • Hotel Ambassador

    vor 2 Wochen

    Genf, Genf, Schweiz citizenM Vollzeit

    We are looking for someone that isn't afraid to do things differently and join a company that is turning the hospitality industry upside down and expanding globally. A unique opportunity has come up to join our hotel team in Geneva s a hotel ambassador intern for a minimum of six months.Come join a fun, flexible, and passionate team that has big dreams and...

  • Pco - Dms Trainee

    vor 2 Wochen

    Genf, Genf, Schweiz MCI Group Vollzeit

    9 Feb 2024PCO - DMS Trainee:We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our...