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Receptionist
vor 2 Wochen
As the Receptionist, you will be responsible for providing exceptional customer service to our guests, managing conference room reservations, and ensuring the smooth operation of the Conference Center.
- Proven experience as a Receptionist or similar role, preferably in hospitality or conference center
- Excellent customer service skills, with the ability to communicate effectively with guests and colleagues at all levels
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Attention to detail and accuracy in recordkeeping and reporting
- Proficient in Microsoft Office, with the ability to learn new software programs as needed
- Ability to work independently and as part of a team, with a positive attitude and strong work ethic
- Fluency in English, French and Italian are a plus
- Greet visitors and guests with a warm and friendly manner, ensuring they are welcomed and directed appropriately
- Schedule and manage conference room reservations, including coordinating with other departments to ensure availability and setup of required equipment
- Ensure the conference rooms are kept clean and tidy, and all equipment is maintained and functional
- Maintain accurate records of conference room reservations and usage, as well as any issues or concerns that arise
- Provide information to guests about the Conference Center, including rates, availability, and services offered
- Coordinate with other departments to ensure a seamless client experience, including catering, IT, and maintenance
- Monitor and manage the Conference Center budget, including preparing reports and forecasts for management
- Assist with other administrative duties as assignedVISA REQUIREMENTS (if any)
Right to work in SwitzerlandPart of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.
MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.
As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.
The fleet's average age is 7 years, the youngest in the industry.In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.
As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.
MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.
In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.-
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