Customer Service Specialist I
vor 1 Monat
Management of purchase orders to comparator suppliers
Generate BB-Nos. and product specifications Double check content of documents received in order to issue Purchase Order to suppliers in GPM and/or Coda Administrate purchase orders in Salesforce, set the correct status and monitor delivery times of the Purchase orders Ensure effective communication with suppliersCoordination of Comparator Incoming Goods
Organize and co-ordinate Pick Up with Logistics at supplier site whenever necessary Issue Pre-Alert for warehouse/QA and provide them with relevant documents, CoA Co-ordinate with Warehouse/QA timely booking and approval of received goods Solve de-commissioning problems (Falsified Medicinal Products-EU Directive) together with the Weil Am Rhein warehouseCoordination of distribution orders and outbound shipments
Create Distribution Order in GPM to delivery address Coordination with FCS logistics for outbound shipment Ensure receipt of requested documents for Distribution Order as per set up, Import license, USDA statement, End use letter, Certificate of Origin Ensure correct application of transport insurance according to internal guidelinesTimely Processing of supplier invoices and credit notes
Assign supplier invoices and credit notes with the correct booking allocation Ensure and co-ordinate with Finance on time payments to the suppliers Co-ordinate pre-payments with FinanceIT-systems update
Regularly update delivery scheduled dates in Sales Force, before month, quarter & year end Regularly update tracking sheets related to Comparator projects Work with Finance to ensure accurate accruals list at Month end (Customer and suppliers)Diverse
Support Project Management for freight estimate, for specific Import- / Export Regulations or Incoterms questions Issue destruction of Comparator products according to the SOP Ensure in case of deviations that relevant documents and communications are filed for further processing in Global TrackwiseRequirements:
Educated to Degree level, preferably in related field such as supply chain, Logistics, business, etc. or equivalent education with significant commercial content Experienced in the field of supply chain management (3 to 5 years), preferably within a pharmaceutical environment Ability to multitask, with attention to details Excellent communication, co-ordination and negotiation skills Good written and verbal communication skills in German and English User experience in operating an ERP system (beneficial and desirable) and good knowledge of standard office software (MS Office, MS Project etc.)Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us () . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
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Customer Service Specialist I
vor 16 Stunden
Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit: 1 Timely Processing of supplier invoices Assign supplier invoices with the correct booking allocation Ensure and co-ordinate with Finance on time payments to the suppliers Ensure cash-discount deduction from the invoice if applicable Co-ordinate pre- payments with Finance 2 Timely Processing of client invoices Prepare and verify documents required...
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Customer Service Specialist I
vor 1 Monat
Allschwil, Schweiz Thermo Fisher Scientific (Schweiz) AG VollzeitAfter getting the PO from our customer, you, with the collaboration and the pre-requisites of the Comparator Project Manager, act as first point of contact for suppliers, providing timely and accurate...
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Customer Service Specialist I
vor 16 Stunden
Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit: Management of purchase orders to comparator suppliers Generate BB-Nos. and product specifications Double check content of documents received in order to issue Purchase Order to suppliers in GPM and/or Coda Administrate purchase orders in Salesforce, set the correct status and monitor delivery times of the Purchase orders Ensure effective...
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Technical Customer Service Specialist
vor 2 Monaten
Allschwil, Schweiz SKAN AG VollzeitResponsibilities First point of contact for our customers in the Customer Service department to recognise and solve problems with and for customers Independent support of the customer service hotline and the mail account for customers for all pre-/after-sales enquiries Tracking tickets and workflow of tasks in the CRM system Analysing tickets...
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Technical Customer Service Specialist
vor 2 Wochen
Allschwil, Schweiz SKAN AG VollzeitResponsibilities First point of contact for our customers in the Customer Service department to recognise and solve problems with and for customers Independent support of the customer service hotline and the mail account for customers for all pre-/after-sales enquiries Tracking tickets and workflow of tasks in the CRM system Analysing tickets...
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Customer Service Specialist I
vor 2 Monaten
Allschwil, Schweiz Thermo Fisher Scientific (Schweiz) AG VollzeitEnsure and co-ordinate with Finance on time payments to the suppliers. Prepare and verify documents required for invoicing and transfer to Finance team. Raise prepayment TBls (To Be Invoiced), product...
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Client Services Project Manager I
vor 1 Woche
Allschwil, Schweiz Thermo Fisher Scientific VollzeitThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories,...
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Head Customer Service Center
vor 2 Wochen
Allschwil, Schweiz Viollier VollzeitMöchten Sie einen wichtigen Beitrag zum Patientenwohl und medizinischen Fortschritt leisten? Sind Sie bereit, Bewährtes laufend zu verbessern und neue Ideen umzusetzen? Dann werden Sie Teil unseres kundenorientierten, motivierten und engagierten Teams mit rund 800 Mitarbeitern. Als innovatives Schweizer Familienunternehmen im Bereich Labormedizin setzen...
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Head Customer Service Center
vor 13 Stunden
Allschwil, Basel-Land, Schweiz Viollier VollzeitMöchten Sie einen wichtigen Beitrag zum Patientenwohl und medizinischen Fortschritt leisten? Sind Sie bereit, Bewährtes laufend zu verbessern und neue Ideen umzusetzen?Dann werden Sie Teil unseres kundenorientierten, motivierten und engagierten Teams mit rund 800 Mitarbeitern.Als innovatives Schweizer Familienunternehmen im Bereich Labormedizin setzen wir...
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QA Specialist
vor 4 Wochen
Allschwil, Basel-Land, Schweiz ThermoFisher Scientific VollzeitJob DescriptionQuality Assurance Specialist, Quality Assurance Post-ApprovalJob Summary:The QA Specialist, as a member of the QA Post-Approval team, is responsible for the quality review and approval of executed batch records, certificate of packaging and supporting documentation according to customer and regulatory requirements (including Good Clinical...
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Client Services Project Manager I
vor 3 Wochen
Allschwil, Schweiz Thermo Fisher Scientific VollzeitAt Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll...
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Technischer Customer Service Spezialist
vor 2 Wochen
Allschwil, Basel-Land, Schweiz Skan AG VollzeitTechnischer Customer Service Spezialist (w/m/d)1968 gegründet, zählt SKAN zu den Pionierfirmen in den Fachbereichen Reinraumausrüstungen und Entwicklung von Isolatoren für die pharmazeutische Industrie. Innovative Produkte, kundenspezifische Lösungen sowie eine leistungsfähige Dienstleistungs- und Serviceorganisation haben SKAN zu einem Marktführer...
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Technischer Customer Service Spezialist
vor 2 Monaten
Allschwil, Basel-Land, Schweiz Skan AG VollzeitTechnischer Customer Service Spezialist (w/m/d)1968 gegründet, zählt SKAN zu den Pionierfirmen in den Fachbereichen Reinraumausrüstungen und Entwicklung von Isolatoren für die pharmazeutische Industrie. Innovative Produkte, kundenspezifische Lösungen sowie eine leistungsfähige Dienstleistungs- und Serviceorganisation haben SKAN zu einem Marktführer...
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Technischer Customer Service Spezialist
vor 2 Monaten
Allschwil, Schweiz SKAN AG VollzeitAuf einen BlickIn unserem 14-köpfigen Customer Service Team suchen wir für den Technischen Bereich eine erfahrene Customer Service Verstärkung. In unserem Team entwickeln und pflegen wir enge Beziehungen zu unseren Kunden, Tochtergesellschaften, Partnern und Vertretern, bauen Loyalität und Vertrauen auf und bieten unseren Kunden eine technische Beratung,...
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Client Services Project Manager I
vor 15 Stunden
Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific VollzeitAt Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the...
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QA Specialist
vor 4 Wochen
Allschwil, Schweiz ThermoFisher Scientific VollzeitJob Description Quality Assurance Specialist, Quality Assurance Post-Approval Job Summary: The QA Specialist, as a member of the QA Post-Approval team, is responsible for the quality review and approval of executed batch records, certificate of packaging and supporting documentation according to customer and regulatory requirements (including Good...
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Client Services Project Manager I
vor 4 Wochen
Allschwil, Basel-Land, Schweiz ThermoFisher Scientific VollzeitJob DescriptionJob DescriptionAt Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative...
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Customer Service Support 80
vor 14 Stunden
Allschwil, Basel-Land, Schweiz Batterman Consulting Basel AG VollzeitUnser KundeUnser Kunde, die Merz Pharma (Schweiz AG) mit Sitz in Allschwil (BL), ist ein führender Spezialist in der Pharmabranche und zeichnet sich durch sein Streben nach innovativen, bedürfnisgerechten Gesundheitsprodukten und kontinuierlicher Weiterentwicklung in Technologien und Dienstleistungen aus. Als Teil der Merz Group bietet das Team...
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Client Services Project Manager I
vor 2 Monaten
Allschwil, Schweiz Thermo Fisher Scientific Vollzeit**As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.** The Project Coordinator/Support Associate is a key member of our Project Management team and provides crucial support which enables unparalleled service to our clients. This role partners with...
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Client Services Project Manager I
vor 2 Wochen
Allschwil, Schweiz Thermo Fisher Scientific Vollzeit: To collaborate closely with other teams to enable the creation of project documentation and to ensure it proceeds in a timely and controlled manner Generation of Production orders in ERP system (GPM) and associated documents Generation of Label Print orders in ERP system (Clinical Labelling system) and associated documents Participate in...
