Client Services Project Manager I
vor 4 Wochen
Job Description
Job Description
At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
Job Title: Client Services Project Manager I
Position Summary:
As a member of Global Client Services, you are part of One Global Distributed Team: Empowered to Act, Make Connections and get results for our customers and their patients.
The Project Support Associate is a key member of our Project Management team and provides pivotal support which enables unparalleled service to our clients. This role partners with internal and external customers to supervise the daily progress of client project results and plays a key role in documentation, budget management and ensuring an excellent customer experience. The PSA role supports the PM client portfolio to ensure successful completion and supply maintenance over the life cycle of each project.
Key Responsibilities:
- Partners with the Client and the internal team to help support the success of a study in any way possible. This may include meetings either at Thermo Fisher Scientific sites or at the client's premises.
- Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken, working with appropriate quality management systems
- Collaborates with the Distribution Project Manamgent Team for ensuring that all Fisher Clinical activities come together to meet the customer and study requirements.
- Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer
- Gets results through the use of appropriate project planning tools to communicate achievements and critical path activities and responsibilities. Creates and/ or supports creation of operational documentation using internal systems including but not limited to GMP operational documentation.
- Provides back-up support to the Project manager
- Collects all information on a study design including; organize shipments through the logistics department, and writing Distribution documents and GMP instructions in a punctual manner.
Education
- Requires accredited college, university or recognized professional degree, preferably in Health Care, Supply Chain Management or Logistics.
- Requires 2-3 years of successful experience in a professional working environment
Experience
- Excellent organizational and planning skills
- Ability to develop customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectation
- Strong interpersonal, communication, organizational skills and project co-ordination skills
- Computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook)
- Excellent organizational, planning, verbal, written and numerical skills
- Fluent in English, German language skills desired but not a must
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects an exciting company culture that stands for integrity, intensity, involvement, and innovation
Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Agency note
Please note that we are not interested in commercial placement offers from personnel service providers. If you decide to send us unsolicited application documents or to upload them, they will not be considered and will be deleted in accordance with our data protection guidelines.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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