Portfolio Data Specialist
vor 3 Wochen
About the Role
We are seeking a highly motivated Portfolio Data Specialist to join our team in Lugano. As a key member of our organization, you will play a crucial role in the reconciliation of portfolio management mandates and processing portfolio data-related issues.
Our mission is to design the most complete, modern, and intuitive software platform for wealth managers. We relieve our clients from repetitive, automatable work and help them stay up-to-date with technological and regulatory changes.
The successful candidate will be responsible for daily reconciliation according to Service Level Agreements (SLAs), running quality checks and validations, and performing corrections. You will also manage securities master data and price supply, as well as coordinate and clarify issues with custodian banks.
Service Tasks
- Daily reconciliation according to SLAs
- Run quality checks and validations daily and perform corrections
- Manage securities master data and price supply
- Coordinate and clarify issues with custodian banks
Support Tasks
- Provide first-level support to clients on reconciliation and data-related topics
- Provide first-level support in adherence with company service quality and communication policies
- Identify second-level support requests, delegate them, track their coverage
- Document all interactions with clients
Who You Are
- Good securities and portfolio management knowledge
- At least 3+ years of experience in mid- or back-office
- Lovely working in a team and offering social skills when dealing with customers
- Good IT skills, especially in Excel
- Customer service-oriented
- Patient, positive attitude
- Excellent, polite, and professional communication skills
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