High-Tech IT Support Specialist

Vor 7 Tagen


Basel, Basel-Stadt, Schweiz Randstad - Medium prio Vollzeit
About Randstad - Medium prio

We are a leading provider of temporary and permanent staffing solutions, connecting people with the best job opportunities in various industries. We value our customers' satisfaction and strive to deliver high-quality services.


Job Description: Quality System Specialist

We are seeking an experienced Quality System Specialist to join our team at Randstad - Medium prio in Basel. As a Quality System Specialist, you will be responsible for ensuring the quality of our laboratory systems, providing end-user support, and collaborating with cross-functional teams to drive process improvements.


Key Responsibilities:
  1. Provide exceptional end-user support for laboratory systems, including troubleshooting, issue resolution, and training.
  2. Collaborate with cross-functional teams to identify areas for process improvement and implement changes to enhance quality and efficiency.
  3. Develop and maintain documentation related to quality system processes and procedures.
  4. Participate in continuous improvement initiatives to drive quality and excellence in all aspects of laboratory operations.

Requirements:
  • Bachelor's degree in a relevant field (e.g., computer science, information technology) or equivalent experience.
  • 3+ years of experience in IT support, quality assurance, or a related field.
  • Knowledge of Windows Server, Active Directory, and client operating systems.
  • Experience with Computerized System Validation (CSV) and network topology.
  • Fluency in English and German (spoken and written).
  • Excellent communication and problem-solving skills.

Benefits:
  • Competitive salary range: €60,000 - €80,000 per annum.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

Salary Information:

The estimated annual salary for this position is between €60,000 and €80,000, depending on experience and qualifications.



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