IT-Systemadministrator/in

vor 14 Stunden

Basel, Basel-Stadt, Schweiz IQ Plus AG Vollzeit

IQ Plus AG sucht einen erfahrene IT-Systemadministrator für seine ersten Stufen. Das Hauptaufgabenfeld ist die Bearbeitung von Support-Anfragen telefonisch und im Ticketsystem, sowie Fehlerdiagnosen und Problemlösungen in Zusammenarbeit mit dem IT-Team.

Beschreibung der Aufgaben
  • Für unseren Kunden bereitstellen Sie EDV-Arbeitsplätze (PCs, Laptops, Peripheriegeräte) und richten diese ein.
  • Supporten und Schulen Benutzer in IT-Fragen.
  • Dokumentieren und verfolgen Sie Störfälle nach.
  • Übernehmen Sie Wartung und Überwachung der IT-Systeme.
Voraussetzungen
  • Abgeschlossene Ausbildung im IT-Bereich oder eine vergleichbare Qualifikation.
  • Fundierte Kenntnisse in Windows 10/11 und Office 365.
  • Erfahrung mit Arbeitsplatzhardware (PCs, Laptops, Headsets, Drucker, Kameras).
  • Erste Berufserfahrung im IT-Support oder Kundenservice ist von Vorteil.
  • Kenntnisse im Umgang mit Ticketsystemen und ITIL-basierten Prozessen sind wünschenswert.
  • Gute Deutschkenntnisse in Wort und Schrift.
Ziel des Unternehmens

Unser Unternehmen will auch in Zukunft professionell und zuverlässig auftreten und sein Know-how über die Grenzen hinaus schätzen lassen. Wir setzen uns dafür ein, dass jeder Mitarbeiter sich wohl fühlt und optimal eingesetzt wird.

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