Medical Office Coordinator

Vor 6 Tagen


Basel, Basel-Stadt, Schweiz Ayus Group Vollzeit
About Ayus Group

Ayus Group is a renowned medical practice specializing in the treatment of chronic conditions, sub-health states, and environmental medicine. Our goal is to address the root causes of our patients' complaints using an integrative concept.

Salary

The estimated salary for this role is CHF 60,000 - CHF 80,000 per year, depending on experience.

Job Description

We are looking for a highly organized and communicative Medical Office Coordinator/Patient Care Liaison to join our team. As a key member of our patient coordination team, you will be responsible for managing incoming inquiries, advising potential patients on our medical concept, and ensuring seamless communication with our medical team.

  • Front Desk and Patient Care: Actively manage incoming inquiries through various channels, including website, WhatsApp, phone, and email.
  • Advise potential patients on our medical concept in collaboration with the medical team to optimize treatment schedules and capacity utilization.
  • Send treatment offers and ensure consistent follow-up.
  • Manage the entire booking process for confirmed new patients in cooperation with the medical team.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Completed training as a secretary, receptionist, concierge, guest relations officer, or equivalent.
  • Excellent German and English skills, with French and other languages being an advantage.
  • Experience in the healthcare sector is a plus, but we welcome your curiosity to learn about it.
Benefits

As a valued member of our team, you can expect:

  • Modern employment conditions.
  • Manageable number of patients per day.
  • Working in a young and motivated team.
  • Family-friendly, regular working hours without weekend, night, or on-call duties.


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