Medical Office Coordinator
Vor 6 Tagen
Ayus Group is a renowned medical practice specializing in the treatment of chronic conditions, sub-health states, and environmental medicine. Our goal is to address the root causes of our patients' complaints using an integrative concept.
SalaryThe estimated salary for this role is CHF 60,000 - CHF 80,000 per year, depending on experience.
Job DescriptionWe are looking for a highly organized and communicative Medical Office Coordinator/Patient Care Liaison to join our team. As a key member of our patient coordination team, you will be responsible for managing incoming inquiries, advising potential patients on our medical concept, and ensuring seamless communication with our medical team.
- Front Desk and Patient Care: Actively manage incoming inquiries through various channels, including website, WhatsApp, phone, and email.
- Advise potential patients on our medical concept in collaboration with the medical team to optimize treatment schedules and capacity utilization.
- Send treatment offers and ensure consistent follow-up.
- Manage the entire booking process for confirmed new patients in cooperation with the medical team.
To succeed in this role, you should have:
- Completed training as a secretary, receptionist, concierge, guest relations officer, or equivalent.
- Excellent German and English skills, with French and other languages being an advantage.
- Experience in the healthcare sector is a plus, but we welcome your curiosity to learn about it.
As a valued member of our team, you can expect:
- Modern employment conditions.
- Manageable number of patients per day.
- Working in a young and motivated team.
- Family-friendly, regular working hours without weekend, night, or on-call duties.
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