Customer Experience Strategist

OverviewMigros Online is seeking an experienced Customer Experience Strategist to lead our CX research team in promoting strategic and tactical customer insights across the organisation.Job DescriptionWe are looking for an innovative and results-driven individual with a strong focus on customer-centricity. As a key member of our team, you will oversee Voice...

About UsCapco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.We have an exciting opportunity for a Candidate Title to join our team as a Customer Lifecycle Management Strategist.Your RoleYou will utilize innovative and data-driven...

We are seeking a highly skilled Customer Service Lead to join our team at FELFEL. This is an exciting opportunity for a seasoned professional with 5+ years of customer support experience and at least 2 years of leadership experience.About the RoleAs the Customer Service Lead, you will be responsible for driving service excellence across departments and...

Marketing Communications StrategistNova Switzerland seeks a Marketing Communications Strategist to join its Commercial Team. Reporting to the Nova Switzerland General Manager and under the guidance of the International Marketing Manager, the Marketing Communications Strategist creates integrated communications plans designed to grow market share.Key...

Experience the world of quality and sustainability with ARKET, a modern-day market with a Nordic soul.We are seeking a part-time Customer Experience Associate to join our team in Zurich. This exciting opportunity will allow you to grow with our brand, committed to providing excellent customer service and driving sales.Job Summary:This role is responsible for...

We are seeking an experienced Customer Experience Research Director to support our CX research team in promoting strategic and tactical customer insights across the organization.About This RoleThis is a key leadership position that will oversee Voice of Customer (VoC) initiatives, ensuring customer feedback and market trends are effectively integrated into...

Company Overview:ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware, and a café. Our mission is to democratise quality through widely accessible, well-made, durable products designed to be used and loved for a long time.Salary:We offer a competitive salary of approximately €18 per hour based on the Swiss labor market...

ÜberblickWir suchen einen erfahrenen Digital Sales Strategisten, der mit seiner Expertise unsere E-Commerce-Plattform auf die nächste Stufe bringt.AufgabenEntwicklung und Umsetzung von Vertriebsstrategien für unsere E-Commerce-PlattformOptimierung der Online-Vertriebskanäle zur Steigerung des UmsatzesImplementierung von Wachstumsstrategien zur Skalierung...

About the RoleWe are seeking a highly skilled Data Insights Strategist to join our team at LIONSCOUT GROUP. This is an excellent opportunity for someone who wants to take their career to the next level and make a meaningful impact in the field of business intelligence.The ideal candidate will have a strong background in designing and implementing SAP BI / BW...

Beschreibung des Aufgabenbereichs Wir suchen eine erfahrene und engagierte Persönlichkeit als Microsoft Cloud Ingenieur für Client Engineering mit Fokus auf Anwendungsentwicklung (m/w/d) zur Verstärkung unseres Teams bei ID Customer Experience and Solutions. Die Stelle ist sofort oder nach Vereinbarung besetzt. In dieser Rolle unterstützen Sie das...

At H&M Group, we're committed to creating a better future for people and the planet. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional service to our customers and contributing to the growth of our business.The ideal candidate is enthusiastic about fashion, quality, and sustainability, with a positive attitude and warmth...

Job Summary: As a Customer Service Team Lead, you will oversee the customer service team, driving efficiency and quality in ticket resolution. You will lead by example, motivating team members to meet performance targets while fostering a positive work environment.About FELFEL: We are a Swiss-based company that specializes in providing hospitality services...

About the JobWe are seeking a highly experienced Global Customer Experience Leader to drive our GCCS strategy, focusing on continuous improvement and innovation. This role will lead the development and implementation of strategies to enhance customer-centricity, resulting in increased lifetime value.Your key responsibilities include:Collaborate with Customer...

About the RoleAs an Enterprise AI Strategist at Capco, you will partner closely with financial services clients to understand their specific business objectives, regulatory requirements, and technology landscapes.Your Key ResponsibilitiesConduct comprehensive assessments and analyses to identify areas where GenAI solutions can drive operational efficiencies,...

We are seeking a highly skilled CLM Strategist to join our team at Capco Switzerland - Zurich."Our company is passionate about helping clients succeed in an ever-changing industry," says [Company Representative]. "We believe that everyone brings something different to the table, and we want to know what makes you unique."About CapcoCapco is a global...

About FELFEL AGFELFEL AG is a leading provider of hospitality solutions in Switzerland, offering a range of services to help employers create a positive work environment for their employees. With over 1000 locations across the country, our team is dedicated to providing exceptional customer experiences through our innovative approach to food and coffee.

Job Summary:">As a Manager at an Apple Store, you will lead and develop a team that delivers exceptional customer experiences. You will prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.">Key Responsibilities:">

Beschreibung der PositionID Customer Experience and Solutions sucht eine erfahrene und engagierte Persönlichkeit als Microsoft Cloud Engineer (m/w/d) mit Schwerpunkt auf Client Engineering.Als Teil unseres Engineering Teams unterstützen Sie die Entwicklung und Weiterentwicklung von Client- und Serversystemen sowie die Implementierung von...

About Our ClientOur client is a prestigious Italian luxury fashion brand with a boutique in Zurich, Switzerland.The RoleWe are seeking a highly motivated and well-groomed individual to join our team as a Customer Experience Ambassador. This role involves providing exceptional customer service, product presentations, and ensuring a seamless experience for...

Job OverviewWe are seeking a Customer Experience Manager in Store to lead our team and enhance client engagement. As part of Gi Group SA, you will play a key role in executing business strategy and driving performance KPIs.Main Responsibilities:Client-Centric Activities:Create an exceptional in-store experience for clients by coaching the team to connect,...