Operations Associate

vor 1 Monat


Zürich, Zürich, Schweiz Blueground Vollzeit
Role Overview

We are seeking a skilled Operations Associate to join our team in Zurich. As an integral part of our operations team, you will be responsible for ensuring our properties are fully-equipped and move-in ready for our guests. This includes preparing new units, ensuring existing units meet high standards, and handling any issues or emergencies that arise.

Key Responsibilities

• Work with our Operations Manager to ensure our properties are fully-equipped and move-in ready for our guests
• Prepare our apartments to be fully ready for the next tenant's move in. Perform exit inspections, ad hoc maintenance, supervise the cleaning team and conduct a final check of an apartment
• Be the main point of contact between our guests and the Customer Experience team, showcasing your knack for custom-centricity
• Balance workflow processes with independent on-the-go work most of the time, and office-based tasks (e.g., email, slack, G-suite) the rest of the time

What We're Looking For

• Problem solver, with ability to work in a fast-paced and "get the job done" culture
• Client-focused communicator with proven technical expertise, flexible schedule, and readiness for emergencies
• Adaptability to a fast-paced "get the job done" culture, handling small maintenance tasks for exceptional guest experiences
• Enthusiasm to own a part in driving operational excellence
• Detail-oriented and confident user of technology (email, slack, G suite)
• Customer-first mindset with a sense of urgency
• Fluency in English
• Driver's licence
• Comfortable working in a fast-paced environment

Your Benefits

• Competitive salary
• Blueground Stock Option Plan
• Flexible paid time off
• Dynamic working environment with talented people
• Flexible work environment through our Blueground Nomads employee mobility program
• Complimentary accommodation in Blueground locations

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