Retail Store Leadership Position
Vor 2 Tagen
Gi Group SA is a leading provider of staffing solutions and workforce management services. As a Deputy Store Manager, you will be an integral part of our retail team, responsible for supporting the store manager in achieving sales goals and ensuring effective store operations.
Job Description
The Deputy Store Manager plays a crucial role in maintaining a positive work environment, fostering customer satisfaction, and driving sales growth. Key responsibilities include:
Leading the Team
- Team Development: Assist in recruiting, integrating, and training new employees to ensure seamless onboarding and skill development.
- Employee Engagement: Inspire team members to excel in customer service and empower them to achieve sales targets.
- Performance Evaluations: Conduct regular performance evaluations and foster a positive work environment that encourages open communication and feedback.
- Conflict Resolution: Resolve conflicts impartially and hold regular meetings to maintain effective communication and promote a culture of respect.
- Sales Performance: Motivate and empower team members to drive sales growth and meet sales targets.
Sales Management
- Sales Strategy: Drive team performance to meet sales goals by implementing effective sales strategies and improving key performance indicators (KPIs).
- Customer Experience: Ensure excellent customer service and a unique shopping experience by maintaining knowledge of collections and preventing theft.
- KPI Analysis: Analyze KPIs, such as conversion rate and turnover, to identify areas for improvement and optimize sales performance.
Store Organization
- Store Maintenance: Oversee maintenance of the store, stockroom, and materials to ensure a safe and welcoming environment for customers and employees.
- Logistical Tasks: Manage logistical tasks, including deliveries, stock management, and inventory, to maintain efficiency and accuracy.
- Security and Hygiene: Maintain security and hygiene standards to ensure a clean and organized store environment.
Commitment to Progress
As a Deputy Store Manager, you will demonstrate professional responsibility by upholding brand values, ensuring employee and customer safety, fostering effective communication, and adapting plans to maintain smooth operations and customer satisfaction.
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