Retail Excellence Manager
Vor 2 Tagen
Job Description
OverviewThe Operations Director plays a critical role in driving the success of the Cartier Zurich boutique. Reporting to the [insert manager title], you will be responsible for overseeing the day-to-day operations of the boutique, ensuring seamless execution of sales strategies, and maintaining excellent customer service standards.
Key Responsibilities- Team Management: Lead a team of retail professionals to achieve sales targets and operational efficiency objectives
- Operational Planning: Develop and implement operational action plans, ensuring alignment with business objectives and compliance with company procedures
- KPI Monitoring: Monitor key performance indicators (KPIs) and provide actionable insights to drive business growth and improvement
- Industry Knowledge: Maintain a deep understanding of the luxury goods industry, staying up-to-date on trends and best practices
- 10+ years of experience in retail management, preferably in a luxury goods environment
- Strong leadership, communication, and management skills
- Excellent analytical skills and ability to interpret data-driven insights
- Fluency in English and German, with strong digital literacy
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