Store Sales Manager

Vor 6 Tagen


Zürich, Zürich, Schweiz Gi Group SA Vollzeit
Job Overview

The Store Sales Manager will play a crucial role in supporting store management in executing business strategy by being an active part of the sales force. This includes managing specific tasks such as CRM calling campaigns, prospect registration, and cross-selling action plans.

Main Responsibilities

Clientelling:
- Develop and implement client journey strategies to create customer emotion and desire.
- Engage existing and prospect clients through weekly plans and ensure proper execution of CRM tasks and calling campaigns.
- Analyze business KPIs and propose action plans to improve sales performance.
- Deliver exceptional service throughout every phase of the client journey.
- Focus on developing and retaining existing clients and recruiting new ones while participating in sales partnerships and OTO appointment routines.

Team Support:
- Serve as a point of reference for Client Advisors on store policies and procedures, including induction of new hires and allocation of duties and scheduling shifts.
- Ensure adherence to safety and operational guidelines, manage cash payments, and participate in shipping, receiving, and cycle counts.
- Handle all sales and after-sales activities efficiently.

Visual Merchandising:
- Maintain display guidelines and report relevant information to store management, participating in operational tasks when necessary.

Key Competencies

- Demonstrated success in sales and KPI achievement.
- Strong team player with excellent organizational skills.
- Comprehensive understanding of store operations and CRM activities.
- Effective communicator with transparency and accountability.
- Strong ability to execute action plans based on performance KPIs.

Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, along with benefits that align with our company values and support employee well-being.
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