Store Sales Lead

vor 4 Stunden

Zürich, Zürich, Schweiz Gi Group SA Vollzeit

Job Overview

The Store Sales Lead plays a vital role in supporting store management in executing business strategy by being an active part of the sales force. As a key member of the team, you will be responsible for managing specific tasks such as CRM calling campaigns, prospect registration, and cross-selling action plans.

Key Responsibilities:

  • Master the Client Journey and support colleagues in creating customer emotion and desire.
  • Engage existing and prospect clients as per weekly plans.
  • Manage sensitive sales and after-sales situations.
  • Ensure proper execution of CRM tasks and calling campaigns.
  • Proactively analyze business KPIs and propose action plans.
  • Deliver impeccable service in every phase of the client journey.
  • Focus on developing and retaining existing clients and recruiting new ones.
  • Participate in sales partnerships and OTO appointment routines.

Team Collaboration:

  • Serve as a point of reference for Client Advisors on store policies and procedures.
  • Support the induction of new hires.
  • Assist in allocating duties and scheduling shifts.
  • Ensure adherence to safety and operational guidelines.
  • Manage cash payments and the safety of goods.
  • Participate in shipping, receiving, and cycle counts.
  • Handle all sales and after-sales activities.

Visual Merchandising:

  • Follow display guidelines and report relevant information to store management.
  • Participate in operational tasks when necessary.

Requirements:

  • A top performer in sales and KPIs.
  • A team worker with a good sense of organization.
  • A thorough understanding of store operations and CRM activities.
  • A transparent and effective communicator.
  • A strong understanding of performance KPIs and ability to execute action plans.

Compensation and Benefits:

We offer a competitive salary of €45,000 - €60,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement plan, and opportunities for professional growth and development.

About Gi Group SA:

Gi Group SA is a leading staffing and recruitment agency dedicated to providing innovative HR solutions to businesses across various industries.

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