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Operations Director

vor 4 Wochen


Zürich, Zürich, Schweiz Digitas Vollzeit
Job Description

The Operations Director is a senior leadership role within the agency, reporting directly to the CEO. This position is responsible for overseeing the business operations and delivery model, implementing the business strategy, and optimizing the organization's operational capabilities.

Key Responsibilities
  • Head of Operations: Develop and implement the operating model, strategy, and implementation plan, as well as process, tools, and governance.
  • Resource Management: Plan and manage capacity, utilization, and recruitment to ensure optimal resource allocation.
  • Business Operation Information Reporting: Provide timely and accurate reporting on business operations and performance.
  • Commercial Management: Support the MD and finance teams to ensure business productivity and profitability.
  • Oversight and Mentorship: Lead and mentor the delivery management department, setting the strategic direction and defining standards and processes.

The ideal candidate will have a proven track record of providing oversight and leadership across multiple projects and programs, with strong consulting skills and the ability to build strong relationships with clients and stakeholders. They will also have experience managing onshore and offshore teams, as well as external third-party vendors.

Requirements
  • Previous experience in an operations role, with a proven track record of operating within a global network and project environment.
  • Experience in growing and building a department or capability.
  • Experience managing onshore and offshore teams, as well as external third-party vendors.
  • Extensive experience managing projects for blue-chip firms and clients, including projects in a web/digital consulting environment.
  • Strong communication and presentation skills, with the ability to motivate and lead a team.

The Operations Director will play a critical role in driving the success of the agency, and we are seeking a highly skilled and experienced professional to fill this position. If you are a motivated and results-driven individual with a passion for operations and leadership, we encourage you to apply.