Executive Director, Operational Excellence

vor 14 Stunden


Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. Vollzeit
About the Role

We are seeking an experienced Executive Director, Operational Excellence to lead our operations teams and drive strategic initiatives. This role is based in [location] and reports directly to the Operations Director.

Key Responsibilities:
  • Ensure compliance with company procedures and industry regulations.
  • Develop business metrics to focus staff efforts and measure business results.
  • Provide management support for escalated issues.
  • Support change management.
  • Oversight of vendor interaction.
About Us

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

Salary and Benefits

The salary for this role is estimated to be between $120,000 - $180,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits including a comprehensive health insurance package, retirement savings benefit, and performance bonus opportunities.

Qualifications:
  • A team leader with at least 5 years of experience and a proven track record of operational excellence.
  • Strong people management skills, including performance management, team building, and reward and recognition.
  • Excellent interpersonal skills, with the ability to influence and negotiate.
  • Proven experience in successful transition of other business units / business functions to MBPS.


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