Guest Service Coordinator
Vor 5 Tagen
The Mandarin Oriental Palace, Lucerne is seeking a highly skilled Guest Service Coordinator to join our Front Office team. This role will be responsible for ensuring smooth and efficient work processes during the shift, supporting and representing the Front Office Manager and Assistant Front Office Manager in their absence, and assisting guests with any request from billing questions to local knowledge.
As a key member of the Front Office team, you will have the opportunity to develop your skills in providing exceptional guest experiences, resolving complaints, and handling reservations in the absence of the Reservations department.
To be successful in this role, you will need to have completed vocational training in the hotel industry and several years of management experience in the Front Office department in the upscale hospitality. You will also require good computer skills, PMS knowledge, and excellent written and verbal communication skills.
We offer world-class benefits to our Guest Service Coordinators, including discounts on hotel stays and F&B throughout the entire Group, Family & Friends rate at the Mandarin Oriental Palace, Lucerne, and Special rate for Swiss Deluxe Hotels.
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Guest Experience Specialist
Vor 5 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitJob SummaryWe are seeking a highly skilled and experienced Guest Experience Agent to join our team at the Mandarin Oriental Palace in Lucerne. As a Guest Experience Agent, you will be responsible for creating outstanding arrival and departure experiences for our guests.You will establish and develop personal contact with all our guests, providing continuous...
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Hotel Operations Coordinator
Vor 5 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitThe Mandarin Oriental Palace, Lucerne has an exciting opportunity for a Hotel Operations Coordinator to join our dynamic Front Office team.In this role, you will be responsible for coordinating the activities of the Front Office team, ensuring the smooth and efficient operation of the Front Office during peak periods, and assisting guests with any request...
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Front Office Coordinator
Vor 5 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitKey ResponsibilitiesCreate outstanding arrival and departure experiences for guestsEstablish and develop personal contact with all guests, providing continuous care, comfort, and warmth throughout their stayEnsure compliance with health and safety regulationsPerform administrative and operative tasks, including but not limited to:Handling guest requests and...
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Room Service Team Lead
Vor 4 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout UsMandarin Oriental Palace, Luzern is an iconic Belle Époque landmark offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar, and various meeting facilities, a Spa, and a fitness room.The successful candidate will have the opportunity to work with our award-winning Food & Beverage Department,...
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Luxury Service Manager
Vor 4 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout the JobWe are seeking a highly skilled individual to fill the position of Assistant In-Room Dining Manager at Mandarin Oriental Palace, Luzern.The successful candidate will be responsible for supporting the Room Service Manager in managing the Room Service department.Supporting the Restaurant Manager in the service areaLeading your own team and...
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Event Manager Coordinator
Vor 5 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitOverviewMandarin Oriental Palace, Luzern is a renowned hotel located on the shores of Lake Lucerne. Our property boasts 136 rooms and suites offering stunning views of the lake and surrounding mountains.We are seeking an experienced Senior Groups & Events Manager to join our team. In this role, you will be responsible for managing group and event inquiries,...
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Servicepraktikant / Service Intern
vor 3 Wochen
Luzern, Luzern, Schweiz Osteria Valle di Zerz VollzeitJob Posting: Service Intern (m/f/d) starting August 1, 2025Valle di Zerz – Spitalstrasse 21, LucerneValle di Zerz is an authentic Italian restaurant opening in January 2025, combining modern Italian cuisine with high-quality ingredients. We offer an exciting opportunity for a motivated service intern to join our team and gain valuable experience in the...
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Luxury Service Staff
Vor 6 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitMandarin Oriental Palace Luzern is looking for a skilled Chef de Rang to join our team.The successful candidate will be responsible for:Providing exceptional customer service to our guestsServing food and drinks with precision and attention to detailManaging cash transactions accurately and efficientlySupporting the restaurant management in their daily...
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Service-Team-Mitglied für Gastro Express
Vor 3 Tagen
Luzern, Luzern, Schweiz Gastro Express VollzeitDie richtige Person für uns:We're searching for someone who is passionate about providing an exceptional dining experience to our guests and is committed to delivering high-quality service. As a member of our team, you will be responsible for managing a station, coordinating reservations, and ensuring that every guest leaves with a smile on their face.Ihre...
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Customer Experience Representative
Vor 3 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout the RoleAs a Customer Experience Representative at the Mandarin Oriental Palace, Lucerne, you will play a key role in ensuring our guests have an exceptional experience during their stay.Responsibilities:Create personalized itineraries for our guests based on their preferences and needs.Provide seamless check-in and check-out experiences, ensuring...
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Hotel Operations Specialist
Vor 4 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout the JobMandarin Oriental Palace, Luzern is looking for an experienced professional to join our Room Service team as an Assistant In-Room Dining Manager.This role is based at the Mandarin Oriental Palace, Luzern within the Food & Beverage Department, supporting the Room Service Manager with all tasks related to the Room Service department.Representing...
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Hotel Department Head
Vor 5 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout UsMandarin Oriental Palace, Luzern is a luxurious hotel located in the heart of Luzern. We pride ourselves on providing exceptional service and creating unforgettable experiences for our guests.We are part of the Mandarin Oriental Hotel Group Limited, a renowned hospitality company with properties around the world. Our hotels and resorts offer the...
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Food and Beverage Department Head
Vor 4 Tagen
Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited VollzeitAbout the RoleWe are seeking an experienced professional to fill the position of Assistant In-Room Dining Manager at Mandarin Oriental Palace, Luzern.The successful candidate will be responsible for supporting the Room Service Manager in managing the Room Service department and ensuring seamless operations.Supporting the Restaurant Manager in the service...
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Process Improvement Coordinator
Vor 5 Tagen
Luzern, Luzern, Schweiz DuPont VollzeitKey ResponsibilitiesImplementation and tracking of site quality performance, ensuring effective deployment of complaint management systems.Monitoring and managing quality-related documents, such as creation, revision, and obsolescence.Collaborating with global experts to provide expertise and support on local regulations, including ISO 9001 and Quality...
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Procurement and Supply Chain Coordinator
Vor 3 Tagen
Luzern, Luzern, Schweiz Sazerac Company VollzeitJob DescriptionThe Materials Planner at Sazerac Company is responsible for developing and implementing a Supply Planning process that ensures the highest level of materials supply service is achieved and maintained.Key Responsibilities:Develops and implements materials supply planning strategies and processes for all supply categories.Ensures that the...
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Regulatory Compliance Officer
Vor 4 Tagen
Luzern, Luzern, Schweiz TN Switzerland VollzeitJob DescriptionAs a Quality Coordinator, you will be responsible for executing business and site quality programs directed by the business quality strategies and site leadership.You will facilitate cross-functional synergies related to quality and promote a customer-focused quality culture.The role will involve reporting to Site Quality Leader.Key...
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Quality Management Specialist
Vor 4 Tagen
Luzern, Luzern, Schweiz TN Switzerland VollzeitCompany OverviewTN Switzerland is a leading manufacturer of innovative materials and solutions. Our purpose is to empower the world with essential innovations to thrive.We work on things that matter, from providing clean water to more than a billion people on the planet, to producing materials that are essential in everyday technology devices from...
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Shopper & Guest Marketing Leader - Europe
vor 4 Wochen
Luzern, Schweiz Sazerac Company VollzeitSazerac Company OverviewBuild your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning...
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D&t Service Coordinator
Vor 3 Tagen
Luzern, Schweiz Heineken VollzeitWe Go Places! How about you? Ort: Luzern Bereich: IT Unterbereich: IT - Operations Vertragsart: Unbefristet Für unser **Digital and Technology Backbone Team in Luzern** suchen wir ab sofort eine erfahrene, teamorientierte und flexible Persönlichkeit als D&T Service Coordinator. In dieser verantwortungsvollen Position bist Du unter anderem zuständig...
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Facilities Coordinator
vor 22 Stunden
Luzern, Schweiz JLL VollzeitAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
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Teamleader in Service
vor 2 Wochen
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Leading the service team - Active care of the guests - Introduction of new service staff - Compliance with the hygiene concept according to HACCP - Management of the cash book - Adherence to the budget - Carrying out the daily and monthly closings including monthly inventory - Ordering according...
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Servicepraktikant / Service Intern
vor 4 Wochen
Luzern, Schweiz Osteria Valle di Zerz Vollzeit**Job Posting**: Service Intern (M/F/d) starting August 1, 2025 Valle di Zerz - Spitalstrasse 21, Lucerne Valle di Zerz is an authentic Italian restaurant opening in January 2025, combining modern Italian cuisine with high-quality ingredients. We offer an exciting opportunity for a motivated service intern to join our team and gain valuable experience in the...
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Luzern, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Rotables & Repairs Procurement Coordinator, NidwaldenClient: Pilatus Aircraft LtdLocation:Job Category: OtherJob Reference:1e3ab0848050Job Views:7Posted:06.03.2025Expiry Date:20.04.2025Job Description:Rotables & Repairs Procurement CoordinatorSupply Chain & ProcurementFull-timeFly with us into the future and become...
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Teamleader in Service
Vor 7 Tagen
Luzern, Schweiz Familie Wiesner Gastronomie AG Vollzeit**Nooch Asian Kitchen - same same but different**: **Your tasks** - Leading the service team - Active care of the guests - Introduction of new service staff - Compliance with the hygiene concept according to HACCP - Management of the cash book - Adherence to the budget - Carrying out the daily and monthly closings including monthly inventory - Ordering...
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Service Employee
vor 1 Woche
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNegishi Sushi Bar "eat - smile - enjoy" **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation...
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Service Employee
vor 2 Wochen
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your profile** - For advantage you have already gained experience in service - Pleasure in the tasks as well as in the...
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Service Employee
vor 22 Stunden
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your profile** - For advantage you have already gained experience in service - Pleasure in the tasks as well as in the...
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Teamleader in Service
vor 22 Stunden
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Leading the service team - Active care of the guests - Introduction of new service staff - Compliance with the hygiene concept according to HACCP - Management of the cash book - Adherence to the budget - Carrying out the daily and monthly closings including monthly inventory - Ordering according...
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Service Employee
vor 3 Wochen
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNegishi Sushi Bar "eat - smile - enjoy" **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your profile** - For advantage you have already gained experience in service - Pleasure in the tasks as well as in the care of...
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Hostess - Fine Dining
Vor 4 Tagen
Luzern, Schweiz Mandarin Oriental Hotel Group Vollzeit**Position**: Hostess - Fine Dining (Full time #533141) **Property / Office**: Mandarin Oriental Palace, Luzern **Location**: Luzern, Switzerland The legendary Hotel Palace Luzern first opened in 1906 and is in the heart of the city, on the shores of Lake Lucerne. The **Mandarin Oriental Palace, Luzern** comprises 136 rooms and suites offering excellent...
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HR Coordinator
Vor 4 Tagen
Luzern, Schweiz Allergan VollzeitCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services...
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Teammates Service
Vor 6 Tagen
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your profile** - For advantage you have already gained experience in service - Pleasure in the tasks as well as in the...
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HR Coordinator
vor 3 Wochen
Luzern, Schweiz Allergan Aesthetics VollzeitCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services...
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F&b Coordinator
vor 3 Wochen
Luzern, Schweiz Grand Hotel National VollzeitF&B Management Das Grand Hotel National ist eines der traditionsreichsten 5-Sterne-Hotels am Vierwaldstättersee. Wir sind ein unabhängiges, privat geführtes Grandhotel mit einer langen Geschichte und faszinierender Architektur. Treten Sie ein und schreiben Sie unsere über 150-jährige Geschichte mit uns fort. Spüren Sie den Charme der Vergangenheit und...
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Reservation & Guest Service Agent 100% (w/m/i)
vor 2 Wochen
Luzern, Schweiz TN Switzerland VollzeitBürgenstock Hotels AGSie sind primär verantwortlich für:die Annahme und Verbuchung von telefonisch, schriftlich oder per E-Mail erfolgten Reservierungendas Abrufen und die Bearbeitung von Reservierungen über die verschiedenen Reservierungssystemeder aktive Verkauf sowie die Beratung der Gäste am Telefondie Teilnahme an Mystery Calls und das individuelle...
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Waiter / Waitress (a) 40-50%
vor 2 Wochen
Luzern, Schweiz Familie Wiesner Gastronomie AG VollzeitNooch Asian Kitchen - same same but different **Your tasks** - Independent management of your own service station with debt collection - Active care of the guests - Preparation and control of the mise en place - General cleaning work **Your profile** - For advantage you have already gained experience in service - Pleasure in the tasks as well as in the...
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HR-Coordinator Switzerland 50% to 60%
vor 3 Wochen
Luzern, Schweiz TN Switzerland VollzeitLocation: Applicants from Switzerland, based in Switzerland, remote working.HR-Coordinator Switzerland 50% to 60% - Remote, LucerneClient: Mauve Group Switzerland AGJob Reference:524f719a58Posted:21.01.2025Expiry Date:07.03.2025Job Description:Do you have an affinity for people processes and services? Do you want to work remotely and with some...