Financial Administration Professional

vor 4 Wochen


Lugano, Tessin, Schweiz EFG International Vollzeit

Job Overview

EFG International is seeking a highly skilled Financial Administration Professional to join our team. In this role, you will be responsible for providing administrative support to our Private Banking and Independent Asset Manager clients.

About the Role

The ideal candidate will have 2-4 years of experience in e-Banking administration, with a strong understanding of Microsoft Office package and excellent communication skills. You will work closely with various departments, including IT, eBanking support, and IAM Support, to resolve issues and improve processes.

Key Responsibilities

  • Validation and execution of eBanking Service enrolment
  • Support to Private Banking regarding eBanking issues (access, emails, phone calls)
  • Create/update/revoke eBanking access for Private Banking and Independent Asset Manager client
  • Codification of paperless correspondence
  • Manage the request for Client Data Service (ECDS) for standard client and Independent Asset Manager client
  • Hard Token replacement and addition
  • Replacement of password (in case of first access) and eBanking credentials in case of lost
  • Activate user in Switzerland for clients having already an eBanking access on an account booked in a foreign branch
  • Solve problems regarding ebanking's access by consulting all IT systems (Globus; User management; Entrust; NCM)

Skills and Qualifications

  • 2-4 years of experience in e-Banking administration
  • Bachelor's or master degree in Finance, Economics, or a related field
  • Fluent knowledge of English is a must, French is a plus
  • Good knowledge of the Microsoft Office package
  • Good relationships skills, able to work and interact in a team
  • Good problem solving ability
  • Flexible, autonomous, multitasking and able to prioritize different tasks
  • Motivated, accurate and details oriented
  • Available for pickets on public holidays
  • Support in internal projects

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.



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