Compliance Onboarding Manager

vor 1 Monat

Lugano, Tessin, Schweiz EFG International Vollzeit

As the Head of Compliance Onboarding, you will oversee all key aspects of client onboarding, ensuring seamless integration of new clients into our systems and processes. Your primary focus will be on managing the Onboarding & Periodic Reviews team, guiding them to deliver high-quality results in a timely manner.

Main Responsibilities:

  • Oversight of Onboarding & Periodic Reviews activities to guarantee compliance with regulatory requirements and internal guidelines.
  • Management of the Onboarding & Periodic Reviews team, comprising 15+ members across three locations, with a focus on defining priorities, setting goals, and leading people to achieve exceptional results.
  • Providing support and guidance to the team and the front office to foster a collaborative environment.
  • Escalating sensitive and urgent issues to the Head of Financial Crime or their deputy.
  • Maintaining strong relationships with the First Line of Defense (FLoD) and other stakeholders, as well as collaborating with foreign Compliance units.
  • Preparing, participating in, and following up on internal and external audits.
  • Preparing management reports, statistics, and KPIs for internal use and for Group Compliance.
  • Developing and delivering training programs and workshops to compliance and front-office staff.
  • Staying up-to-date with current regulatory developments affecting the business or processes/procedures and proposing suitable strategies and measures.
  • Promoting compliance awareness and supporting the development of a risk culture within the bank.
  • Enhancing Onboarding & Periodic Reviews processes, systems, and tools by participating in projects, reviewing and/or developing internal guidelines, and supporting the development of new tools.

Professional Skills:

  • 8+ years of experience in Compliance with a strong track record in compliance knowledge, particularly in client onboarding, financial crime, and transaction monitoring.
  • Certificate of advanced studies in Compliance and/or other specialized certificates are a plus.
  • Strong leadership and ability to work across different functions.
  • Good understanding of commercial challenges.
  • Solution-driven and pragmatic mindset.
  • Flexibility and resourcefulness.
  • Strong ability to work across different functions.
  • Flexibility to travel around Switzerland on a regular basis.
  • Strong interpersonal skills.
  • Fluent in English as well as in French and/or German and/or Swiss German and/or Italian.

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