Business Development Manager
vor 2 Wochen
We are seeking a highly motivated and results-driven Community Sales Manager to join our team at IWG plc. As a key member of our sales team, you will be responsible for driving business growth and delivering exceptional customer experiences.
Key Responsibilities:- Operational responsibility of the site, ensuring seamless day-to-day operations and maintaining high standards of customer satisfaction.
- Technical leadership of the center team, providing guidance and support to ensure the delivery of excellent customer service.
- Minimization of accounts receivable and development of potential additional business or services, driving revenue growth and increasing customer loyalty.
- Providing customer support and ensuring top-notch service and high levels of customer satisfaction, resolving customer complaints and escalating serious issues to the responsible manager.
- Organization and coordination of events and community events, fostering a sense of community and driving business growth.
- Responsibility for all operational and administrative customer and center issues, ensuring prompt and effective resolution.
- Handling of daily customer inquiries, providing timely and accurate responses to customer queries.
- Communication with landlords, suppliers, and internal departments, ensuring seamless collaboration and effective issue resolution.
- Successfully completed vocational training, with a strong foundation in sales, customer service, and operations.
- Excellent knowledge of German, French, and English languages, both written and spoken, with strong communication and interpersonal skills.
- Very good manners and a well-groomed external appearance, with a strong sense of professionalism and customer focus.
- A reliable, strong organizational and team-oriented personality, with a high degree of independence, initiative, and customer work.
- Strong communication skills, with the ability to build strong relationships with customers, landlords, and internal stakeholders.
- A high degree of flexibility, with the ability to adapt to changing priorities and deadlines.
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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