Werkstudent:in Customer Success 60%
vor 1 Tag
Klenico Health ist ein Mental Health Startup (mit Ursprung an der Universität in Zürich). Das Klenico Team hat eine digitale Lösung entwickelt, die psychische Belastungen sichtbar macht. Damit wird ein Problem adressiert, das weltweit über 700 Millionen Menschen betrifft. Klenico unterstützt Fachpersonen, Betroffene psychischer Beschwerden sowie Unternehmen und deren Mitarbeiter: innen individuelle psychische Belastungen zu verstehen, und dank präziserer Diagnostik schneller zur passenden Therapie zu verhelfen.
**Unser Team besteht aus Psycholog**: innen, Gesundheitswissenschaftler: innen, Business Professionals und Software Engineers. Hierfür suchen wir eine: n Werkstudent: in (w/m/d), der: die: dey uns dabei unterstützt, Klenico auf das nächste Level zu heben. Idealerweise bist du noch ca. zwei Jahre am Studieren und hast Lust auf eine sinnvolle und wertstiftende Arbeit in dieser Zeit.
Aufgaben
- Ansprechpartner: in und Support für Kund: innen, um ihnen eine erstklassige Erfahrung mit Klenico zu bieten
- Unterstützung des Business Development und Customer Success Teams bei operativen und administrativen Aufgaben, Recherchen und Umsetzung von Kommunikationsmaterialien in Powerpoint u.a.
- Operative Aufgaben wie Customer Support, Rechnungsstellung, Account Set-Up und unsere Customer Metrics
Qualifikation
- Menschenzentriertes Mindset
- Erste Arbeitserfahrung, idealerweise im Customer Success/Support Bereich
- Fähigkeit schnell vertrauensvolle Beziehungen mit Ansprechpartner: innen aufzubauen
- Hohe Affinität für digitale Lösungen und das Thema psychische Gesundheit
- Idealerweise einen Studienschwerpunkt in einem relevanten Gebiet (Psychologie, Gesundheitsmanagement, Kommunikation, BWL.. )
- Verhandlungssicher in Wort und Schrift auf Deutsch, Englisch ist ein plus
- Flexible Arbeitszeit von ca. 16h -24h pro Woche (40% - 60% Stelle)
- Interesse an einer längerfristigen Zusammenarbeit während des Studiums
**Benefits**:
- Dynamisches UZH Startup mit einem talentierten, diversen und engagierten Team in Zürich und Berlin
- Eine sinnstiftende Arbeit in einem Unternehmen rund um psychische Gesundheit
- Flexible Arbeitszeiten und Home Office Möglichkeiten als perfekter Begleiter für dein Studium
- Einblicke in funktionsübergreifende Prozesse während des Wachstums eines Startups
- Regelmässige Team Events (Outdoor-Aktivitäten, Team Lunchs und Apéros)
Wir freuen uns auf deine Bewerbung (CV & kurzes Motivationsschreiben) via JOIN oder direkt bei unserer Ansprechpartnerin an: info\[at]klenico\[dot]com.
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