Customer Success
Vor 5 Tagen
Do you want to join us on the journey of disrupting the digital learning market?
Taskbase is changing the way we learn and teach. We’re convinced that personalized feedback is the future of digital learning, and we’re on a mission to give every student the right feedback at the right time. With a scalable B2B SaaS approach, we help publishers and learning platforms engage students and maximize learning outcomes on their digital learning platform.
Are you passionate about driving customer success and managing tech projects in the dynamic world of SaaS? We are seeking a talented and experienced individual to join our team as a SaaS Customer Success Manager with exceptional project management skills.
Tasks
- Plan and manage client portfolios and build close relationships
- Create solutions with our customers to meet their customized needs and provide technical guidance for customers and internals
- Manage tech projects with internal and external stakeholders
- Handle and resolve customer requests and issue reports
- Train and coach customers in tool usage
- Advise our customers in didactical, technical, and coordinational matters
- Provide technical expertise: build the handshake of product development and customer needs through deep understanding of the products, services, and APIs
**Requirements**:
- Experience in agile project management and customer service
- Strong communication skills with customers
- Proficiency level in English and German, other languages as a plus
- Technical understanding, ideally SaaS
- You work independently and creatively in a startup environment
- You are reflective & open to feedback
- Hands-on mentality, open-minded and willing to learn every day new things
**Benefits**:
- Work in a fast-growing international edtech startup with flat hierarchies and the opportunity to make a difference
- Collaborate, be empowered and grow together with a motivated team of individuals who want to change the future of education.
- See the outcome of your work directly shaping the educational market.
- Enjoy a culture of trust and flexibility with great personal development potential
- Competitive salary and equity
- Be a part of Taskbase’s unique culture and story
**Taskbase is a good fit for you if**:
- You love to work in a flat hierarchy environment, where all the information is available to all, and where teamwork is essential
- You want to learn and progress personally, are reflective and open to feedback
-
Customer Success Manager
Vor 7 Tagen
Zurich, Schweiz Wolters Kluwer VollzeitJob Summary - CCH Tagetik (a part of Wolters Kluwer’s Tax & Accounting Division) are a leading Corporate Performance Management software vendor. In addition to providing a unified Performance Management Platform for Budgeting, Planning and Consolidation, Tagetik have developed pre-packaged solutions addressing regulatory reporting requirements for Solvency...
-
Customer Success Manager
Vor 2 Tagen
Zurich, Schweiz Legartis Technology AG Vollzeit**The Legartis Customer Success Team is growing!** Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the legal world...
-
Customer Success Manager
Vor 2 Tagen
Zurich, Schweiz Legartis Technology AG Vollzeit**Description**: The Legartis Customer Success Team is growing! Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the...
-
Customer Success Executive
Vor 2 Tagen
Zurich, Schweiz Red Hat Software VollzeitAbout the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Switzerland. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximize the value realized from Red Hat’s product subscriptions and services. You will be critical to...
-
Customer Success Account Manager
vor 1 Tag
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Manager Amea
vor 1 Woche
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Success Manager Amea
vor 11 Stunden
Zurich, Schweiz ABB Vollzeit**Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Success Manager
vor 1 Woche
Zurich, Schweiz OneSpan VollzeitThe future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to develop...
-
Vp Customer Success
vor 1 Woche
Zurich, Schweiz ANYbotics VollzeitANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 90 people and work on cutting-edge robot technology. The Opportunity As VP Customer Success, you will be responsible for shaping and scaling our overall After-Sales setup, ranging...
-
Junior Customer Success Manager
vor 1 Tag
Zurich, Schweiz Beekeeper VollzeitWe are looking for the most talented individuals that are energized by working in fast-paced and international environments. Our team is passionate, dedicated and highly motivated to tackle the daily challenges of a SaaS scale-up. We constantly improve our processes to support our team and business to grow at a fast pace in a sustainable manner. As a...
-
Customer Success Director- Switzerland
Vor 2 Tagen
Zurich, Schweiz LSEG (London Stock Exchange Group) VollzeitSummary of the role LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries...
-
Customer Success Manager
Vor 2 Tagen
Zurich, Schweiz Accellion Vollzeit**Position** This job is with totemo solutions ltd which is now part of Kiteworks. Kiteworks is a software company with a very dynamic culture. We’re looking for driven, resourceful and proactive thinkers to solve complex customer challenges. The Customer Success Manager is responsible for retaining and growing revenue in our installed base by developing...
-
Customer Success Manager in Wepractice 100%
vor 11 Stunden
Zurich, Schweiz Sparrow Ventures VollzeitUnser Customer Success Team ist verantwortlich für das Onboarding neuer sowie die Betreuung bestehender Mitglieder. Ebenfalls stellt es die Kommunikation zwischen WePractice und den Mitgliedern sicher und optimiert die Auslastung unserer Räumlichkeiten.**Sparrow Ventures**: - Sparrow Ventures - 8002 Zürich - **Route berechnen** **Wichtige...
-
Customer Success Manager
Vor 7 Tagen
Zurich, Schweiz BOARD International SA VollzeitBoard is looking for a results-driven Customer Success Manager to join our Professional Services team as part of our commitment to excellence in project delivery. **Main Responsibilities**: - Ensure the customer becomes self-sufficient with the existing BOARD solutions, guaranteeing their adoption, utilization and return on investment. - Ensure customer...
-
Head of Customer Success
Vor 5 Tagen
Zurich, Schweiz Beekeeper VollzeitHave you ever wondered what tools frontline workers like manufacturing, construction or hospitality employees use to work efficiently? Remember pin boards or paper processes? That is history! Beekeeper's platform is the beating heart for frontline businesses, as it combines all great features to make the frontline workforce successful and engaged. We are...
-
Customer Success Intern
Vor 4 Tagen
Zurich, Schweiz Inyova VollzeitInyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equality, etc.) - without sacrificing returns along the way. Inyova stands for "invest in your values" and we're on a mission to make...
-
Customer Success Intern
Vor 5 Tagen
Zurich, Schweiz GOWAGO AG Vollzeit**About gowago**: Gowago challenges the current process of car buying and strives to become the future way of getting a car. Our goal is to become the leader in online automotive retailing by providing the best and easiest customer experience. We believe in monthly payments, fair and transparent prices, and a hassle-free experience to find and drive your...
-
Customer Success Intern
Vor 5 Tagen
Zurich, Schweiz GOWAGO AG Vollzeit**About gowago**: Gowago challenges the current process of car buying and strives to become the future way of getting a car. Our goal is to become the leader in online automotive retailing by providing the best and easiest customer experience. We believe in monthly payments, fair and transparent prices, and a hassle-free experience to find and drive your...
-
Customer Success Intern
vor 1 Tag
Zurich, Schweiz GOWAGO AG Vollzeit**About gowago**: Gowago challenges the current process of car buying and strives to become the future way of getting a car. Our goal is to become the leader in online automotive retailing by providing the best and easiest customer experience. We believe in monthly payments, fair and transparent prices, and a hassle-free experience to find and drive your...
-
Werkstudent:in Customer Success 60%
Vor 2 Tagen
Zurich, Schweiz Klenico Health VollzeitKlenico Health ist ein Mental Health Startup (mit Ursprung an der Universität in Zürich). Das Klenico Team hat eine digitale Lösung entwickelt, die psychische Belastungen sichtbar macht. Damit wird ein Problem adressiert, das weltweit über 700 Millionen Menschen betrifft. Klenico unterstützt Fachpersonen, Betroffene psychischer Beschwerden sowie...