Vip Customer Service Representative

Vor 3 Tagen

Glattbrugg, Schweiz Bijoux Catering Vollzeit

**Job description**

VIP Customer Service Representative (100%) - Start Date: March/ April 2024

Bijoux Catering is a young and dynamic company that adapts to the demands and expectations of a hugely diverse range of customers providing all the refinement of international cuisine. Whether for private jets, commercial flights, private or corporate events, or business meals, Bijoux offers a range of tailor-made services for a specific and professional clientele.

We are looking for an**:VIP Customer Service Representative **with 100% work capacity, who will be the point of contact for our inflight VIP and Commercial customers, providing information about products and services, and responding to any services customers may require. The customer service representative provides excellent written and oral skills.

**Responsibilities**:

- Providing excellent customer service following in-flight catering procedures and protocols;
- Following flight schedules and forecasts;
- Monitoring and communicating with the Executive Chef and ensuring that specifications are correctly executed according to customer's requirements.
- Following-up communication with the Customer and informing the different departments of the catering unit of any changes or updates.
- Monitoring customer complaints: investigating issues with operational staff, implementing corrective action procedures, and reporting to Customers.
- Packing customer orders according to Bijoux protocols and delivery to private jets.
- Preparing and creating marketing materials for customer visits: welcome board, Bijoux activity report booklet, the flag of the Airline, goodies, etc.
- Scheduling and following up food tasting with the Key Account Manager and Executive Chef once per month.
- Ensuring that invoicing process is accurate and that all relevant information regarding price changes, and invoicing details are up to date and communicated in a timely manner.

Your Profile:

- Business background or similar, a degree in Hospitality or related discipline preferred
- Flexible and independent individual with the ability and flexibility to adapt to a fast-growing environment
- Excellent communication and customer service excellence oriented
- Fluent in English, any additional language is an asset
- Can-do attitude and strong organizational skills
- Driving license is a strong advantage

**Requirements**:

- Profiles with a valid Swiss passport or Swiss work permit (B/C) will be only considered
- Availability as of March/April 2024

**Job Type**: 100%

**Salary**: CHF54’000.00 - CHF60’000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- 8152 Glattbrugg, ZH: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English Fluently (required)
- German Fluently (preferred)

Work Location: In person

Application Deadline: 30/03/2024
Expected Start Date: 01/04/2024

  • Vip Customer Service Representative

    vor 3 Wochen

    Glattbrugg, Schweiz Bijoux Catering Vollzeit

    **Job description** VIP Customer Service Representative (100%) - Start Date: March/ April 2024 Bijoux Catering is a young and dynamic company that adapts to the demands and expectations of a hugely diverse range of customers providing all the refinement of international cuisine. Whether for private jets, commercial flights, private or corporate events, or...

  • Vip Driver

    vor 4 Wochen

    Glattbrugg, Schweiz Bijoux Catering Vollzeit

    **Job Brief**: The Driver delivers a wide variety of items following delivery driving routes and time schedules. The Driver is responsible for loading, unloading, preparing, inspecting and operating the delivery vehicle. The Driver should distribute and source products promptly according to orders from the Supervisor. The Driver represents our company...

  • Mitarbeiter Customer Service Center

    vor 3 Wochen

    Glattbrugg, Schweiz EQUANS Services AG Vollzeit

    **Über EQUANS** Wir helfen Unternehmen, ihre Gebäude, Areale und Infrastrukturen vorausschauend zu planen, bauen und betreiben. Mit unseren Kompetenzen in Gebäudetechnik, Gebäudeautomation, Facility Management, Energieoptimierung und Digitalisierung bieten wir Lösungen über den gesamten Lebenszyklus von Gebäuden hinweg. Damit ermöglichen wir einen...

  • Mitarbeiter Customer Service Center

    vor 3 Wochen

    Glattbrugg, Schweiz EQUANS Services AG Vollzeit

    **Equans Switzerland. Echt was bewegen.** Als führender Komplettanbieter für ganzheitliche Gebäude - und Energielösungen in der Schweiz treiben wir die Transformation und Digitalisierung unserer Kunden voran und arbeiten gemeinsam an der Energiewende. Wir liefern Dienstleistungen entlang des gesamten Lebenszyklus von Gebäuden, Arealen, Infrastrukturen...

  • Customer Success Specialist

    vor 1 Monat

    Glattbrugg, Schweiz Digital Realty - Multi-Lingual 2023 Vollzeit

    Your Role Become a key player in our team as a Customer Success Specialist, dedicated to delivering outstanding operational services to our strategic customers. Your role will revolve around ensuring a seamless customer experience, with a focus on client engagement, service management, financial health, and product utilization.  As a Customer Success...

  • Solution Sales Executive

    vor 3 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Service Engineer

    vor 4 Wochen

    Glattbrugg, Schweiz Tetra Pak Vollzeit

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.Job SummaryCan you imagine your professional future in the service team of the global...

  • Sr Solution Consultant

    vor 2 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr Solution Consultant

    vor 3 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Solution Consultant

    vor 1 Monat

    Glattbrugg, Schweiz ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Solution Consultant

    vor 3 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technician (f/m/d) IT-Corporate Services

    vor 1 Monat

    Glattbrugg, Schweiz Digital Realty - Multi-Lingual 2023 Vollzeit

    Your Role Are you ready to deliver exceptional customer experiences in IT? Join us as a Technician, IT Corporate Services (TITCS) at Digital Realty. Your primary focus will be providing top-tier on-site support for our end-users, handling incident and request management for IT services, and troubleshooting hardware and software issues across multiple...

  • Service Desk Mitarbeiter in

    vor 2 Monaten

    Glattbrugg, Schweiz iSource AG Vollzeit

    **Du verstehst es durch Kompetenz und positive Kommunikation Kunden ein Lächeln auf ihr Gesicht zu zaubern? Dann bist du hier richtig. In dieser vielseitigen Rolle bist du die erste Anlaufstelle für Kunden und somit die „Visitenkarte“ von iSource. Du bist in der Lage alle Kundenanliegen in Ihrer Sprache Professionell zu behandeln.**: **Deine...

  • Head of Accounting Switzerland

    vor 3 Wochen

    Glattbrugg, Schweiz Bijoux Catering Vollzeit

    BIJOUX CATERING GROUP ist ein junges, dynamisch wachsendes Start-up-Unternehmen mit Sitz in Zürich und weiteren Betrieben in Paris, Genf und Budapest und beliefert bekannte und renommierte Airlines mit qualitativ hochwertigen Menüs und Catering Services. Weiters werden auch sehr anspruchsvolle VIP Kunden für Business & Royal Jets betreut, zusätzlich...

  • Sales Manager Sea Logistics

    vor 2 Monaten

    Glattbrugg, Schweiz Kuehne+Nagel Vollzeit

    You bring experience in Sales or in Sea Logistics, we have an exciting challenge for you in Switzerland! - ** Your Role **:Your focus is on putting the customer first. You will be based in Glattbrugg, Zurich, and will be maintaining close personal contact with Swiss customers. Your goal is to acquire new customers, specifically in the commodities trading...

  • Abteilungsleiter/in Credit Services 100%

    vor 1 Monat

    Glattbrugg, Schweiz UBS Card Center AG Vollzeit

    Abteilungsleiter/in Credit Services 100% (w/m/d)Was Sie bei uns erwartet Wir suchen per 1. Juli oder nach Vereinbarung eine neue Abteilungsleitung für den Bereich Credit Services im Ressort Operations. In dieser Funktion übernehmen Sie die direkte Führung von 5 Gruppen und verantworten indirekt rund 50 FTE in einem dynamischen Umfeld mit einem spannenden...

  • Renewal Account Manager

    vor 3 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Customer technical support specialist

    vor 2 Monaten

    Glattbrugg, Schweiz CYBERPLAT.COM Vollzeit

    Main Duties: monitoring company’s service operation; conducting initial diagnostics of failures and taking steps towards reestablishing operation; interacting with service providers; consulting customers on questions concerning company’s business by means of forum, chat, phone, Skype, and email; consulting customers and company’s employees on technical...

  • Customer technical support specialist

    vor 4 Wochen

    Glattbrugg, Schweiz CYBERPLAT.COM Vollzeit

    Main Duties: monitoring company’s service operation; conducting initial diagnostics of failures and taking steps towards reestablishing operation; interacting with service providers; consulting customers on questions concerning company’s business by means of forum, chat, phone, Skype, and email; consulting customers and company’s employees on technical...

  • Renewal Account Manager

    vor 4 Wochen

    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...