Customer technical support specialist
vor 7 Monaten
Main Duties:
monitoring company’s service operation; conducting initial diagnostics of failures and taking steps towards reestablishing operation; interacting with service providers; consulting customers on questions concerning company’s business by means of forum, chat, phone, Skype, and email; consulting customers and company’s employees on technical issues of software operation; complaint management; progress reportsRequirements:
20-35 years old; degree or incomplete degree in IT; advanced PC user; experience of work with Unix systems, command line skills; accountability, responsibility, punctuality; clear articulation, literate Russian language; result-oriented; teamwork skills.Conditions:
work schedule is 5 days on, 2 days off from 9 a.m. to 6 p.m.;office is located at the Fili metro station;compliance with the labor code from the first day of work;benefits and compensations in accordance with the Russian labor code;friendly team;steady work in a prestigious company, opportunities for a professional and career growth;-
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