Customer technical support specialist

vor 7 Monaten


Glattbrugg, Schweiz CYBERPLAT.COM Vollzeit

Main Duties:

monitoring company’s service operation; conducting initial diagnostics of failures and taking steps towards reestablishing operation; interacting with service providers; consulting customers on questions concerning company’s business by means of forum, chat, phone, Skype, and email; consulting customers and company’s employees on technical issues of software operation; complaint management; progress reports

Requirements:

20-35 years old; degree or incomplete degree in IT; advanced PC user; experience of work with Unix systems, command line skills; accountability, responsibility, punctuality; clear articulation, literate Russian language; result-oriented; teamwork skills.

Conditions:

work schedule is 5 days on, 2 days off from 9 a.m. to 6 p.m.;office is located at the Fili metro station;compliance with the labor code from the first day of work;benefits and compensations in accordance with the Russian labor code;friendly team;steady work in a prestigious company, opportunities for a professional and career growth;

  • Glattbrugg, Schweiz Coopers Group GmbH Vollzeit

    Your tasks:The role is to ensure fast and professional initial clarification and problem solving for technical inquiries from our B2B customers, while consistently adhering to SLAs and ensuring complete documentation.First level support makes a significant contribution to customer satisfaction by enabling efficient transfer to the 2nd and 3rd levels through...

  • Customer Care Agent

    vor 4 Wochen


    Glattbrugg, Schweiz Coopers Group GmbH Vollzeit

    Your tasks: The role is to ensure fast and professional initial clarification and problem solving for technical inquiries from our B2B customers, while consistently adhering to SLAs and ensuring complete documentation. First level support makes a significant contribution to customer satisfaction by enabling efficient transfer to the 2nd and 3rd levels...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz Texas Instruments Vollzeit

    **We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also...


  • Glattbrugg, Schweiz Texas Instruments Vollzeit

    We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it. When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also offer...


  • Glattbrugg, Schweiz Texas Instruments Vollzeit

    We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also offer...


  • Glattbrugg, Schweiz Texas Instruments Inc. Vollzeit

    We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also offer...

  • Marketing Specialist

    Vor 5 Tagen


    Glattbrugg, Schweiz Coopers Group GmbH Vollzeit

    Start date: 06.01.2025End date: initial duration of 7 monthsWorkload: 80%Workmodel: ContractingLocation: Zürich (CH)Tasks and Responsibilities:Track, analyze, and optimize existing campaign performance using analytics tools and customer journey insightsDevelop and implement end-to-end campaigns across web channels including email and SMS ensuring alignment...

  • Solution Sales Executive

    vor 6 Monaten


    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz Coopers Group AG Vollzeit

    Process Management Expert For our client, the leading company in the Pharmaceutical industry, we are looking for a Process Management Expert. Are you passionate about driving business transformation and process improvement? Do you thrive in dynamic environments where your skills in change management and BPM competencies are valued? If so, we have the...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz Coopers Group AG Vollzeit

    Compliance Coordinator AML and Fraud Management For our client in the Telecommunication industry, we are looking for a Compliance Coordinator AML and Fraud Management **Responsibilities**: - Ensuring a compliant handling of customers falling under the Anti-Money-Laundery (AML) laws and regulations - Prevention of financial losses in the area of fraud for...


  • Glattbrugg, Schweiz Texas Instruments Vollzeit

    **We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** Do you strive to understand how electronics work, and enjoy solving technical problems? If so, a Field Applications Engineer internship may be the role for you. This internship is designed to establish you as a broad technical TI expert with customer...


  • Glattbrugg, Schweiz Texas Instruments Vollzeit

    **We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** Are you an early technology adopter and want a glimpse of the latest products before anyone else? A Technical Sales Engineer internship may be a fit for you. Combine your technical skills with selling and marketing skills to help our customers solve...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Renewal Account Manager

    vor 6 Monaten


    Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Glattbrugg, Schweiz ServiceNow Vollzeit

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...