Customer Service Agent 80-100%

vor 1 Tag

Allschwil, Schweiz SKAN AG Vollzeit

Founded in 1968, **SKAN** is a pioneer in cleanroom equipment and the development of isolators for the pharmaceutical industry. Innovative products, tailor-made solutions and an effective service organisation have made SKAN a market leader and a key partner to industry and research laboratories.

**Responsibilities**:

- Processing of customer inquiries
- Preparation of quotations, order processing up to invoicing
- Interface between sales, service, warehouse and product management
- Creation of service contracts
- Invoicing and checking of technician reports

Hardskills
- Laboratory and/or commercial training
- Experience in customer service in a technical environment and/or sales
- Very good SAP and MS Office experience
- Good German language skills, both wirtten and spoken is a must - English and French language skills are a plus

Softskills
- Pleasure in working in a team
- Flair for sales and service - high service mindset
- Networked thinking and initiative
- Personal responsibility and independent working style

We offer you
- An open and collegial corporate culture
- Freedom for ideas
- Participation in sports and leisure activities
- Promotion through further training, especially at our SKAN Academy
- Intensive and job-oriented introduction
- Short decision-making paths and flat hierarchies
- Open communication policy
- 5 weeks holidays and the possibility of further holidays

For questions please contact Andrea Scheurmann

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