Sales Engineer Spare Parts
Vor 7 Tagen
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Sales Engineer Spare Parts (Backoffice) 80-100%Founded in 1968, SKAN is a pioneer in cleanroom equipment and the development of isolators for the pharmaceutical industry. Innovative products, tailor-made solutions, and an effective service organization have made SKAN a market leader and a key partner to industry and research laboratories.
At SKAN, healthy growth is important to us. We are always looking for talented individuals to fill a wide range of roles. Apply now
OverviewWe are looking for a new member in the team of 9 for the preparation and processing of quotations and customer orders in the area of back office sales of the spare parts business. A solid technical and business understanding is essential for this position. If you have a customer-oriented and structured way of working, if nothing upsets you too quickly, and if you appreciate contact with customers by e-mail and telephone, then you are exactly the right person for this exciting job.
Responsibilities- Preparation of quotations for spare parts, proactive and reactive to customer requests
- Recording customer orders in the SAP system
- Prioritizing and initiating the dispatch of spare parts orders and subsequent invoicing
- Monitoring delivery dates and communicating proactively with the customer in the event of delays
- Identification & prioritization of critical spare parts with the help of the technical documentation of our customers' equipment
- Recording and processing customer complaints and warranty claims
- Commercial or technical education with relevant professional experience or a degree in business administration or engineering
- Proficient in the use of common MS Office programs (Excel, Outlook & PowerPoint) is a prerequisite
- Experience in dealing with SAP MM & SD transactions is preferred
- Good knowledge of German and/or English is required
- Team-oriented, supportive personality with high quality standards
- Independent, precise way of working with a high level of motivation
- Quick comprehension and a flair for numbers
- Solution-oriented mindset with a focus on customer satisfaction
- An open and collegial corporate culture
- Freedom for ideas
- Participation in sports and leisure activities
- Support through further training, especially at our SKAN Academy
- Intensive and job-oriented induction
- Short decision-making processes and flat hierarchies
To apply, please upload your complete application documents (CV, diplomas, and all reference letters) to our careers page. For questions please contact Andrea Scheurmann.
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