Interactive Customer Experience Designer
Vor 5 Tagen
Switzerland - Zürich
Marketing and Communications
Global Wealth Management
**Job Reference #**
248328BR
**City**
Zürich
**Job Type**
Full Time
**Your role**
Are you passionate about creating a positive online user experience? Do you follow the latest trends in digital marketing? Do you know how to combine client requirements and market research to improve a company’s product or service?
We are looking for someone like that to:
- work closely with our data experts to analyze consumer behavior, gain user insights and identify opportunities to optimize the usability of our key digital touchpoints
- collaborate closely with the Digital Marketing Team to drive narrative and storytelling, clearly articulating creative rationale and working together to successfully complete projects
- align with digital marketing teams in Group Branding and ensure all content is on-brand, consistent in terms of style, quality and tone of voice
- keep up to date with the market and industry to better implement the latest technologies in the design process
**Your team**
You will be working in the Digital Marketing team, which is part of our Global Wealth Management organization. You will be part of a small group of highly motivated marketing specialists working closely with colleagues across different regions and functions including Corporate Communications and Branding, Legal, Compliance and the broader Global Wealth Management marketing organization.
**Your expertise**
- university degree or equivalent experience with a focus on Graphic Design or related field
- at least three years of professional experience with an online portfolio demonstrating a keen attention to detail and a solid understanding of fundamental design principles
- digital native with passion and enthusiasm for the digital marketing landscape, digital tactics and lead generation
- experience in project management and key account management/advisory in a large organization within marketing/sales/media relations, and preferably (but not necessary) with external agencies
- proficiency in interaction design software, such as Adobe Creative Suite and HTML/CSS and experience with HTML animation tools, including Hype
- experience with video and animation as well as with analytics (preferably Adobe Analytics)
- autonomous and structured way of working and understanding of modern visual and interactive design principles with the ability to explain the thinking behind your design choices
- demonstrable proficiency for time management, organization, and communication (written, oral, and interpersonal) in a collaborative environment
- service and problem-solving oriented and able to work to tight deadlines, which may sometimes mean working outside standard business hours
- fluent in English (written and oral), German a distinct advantage
**About us**
UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
**Join us**
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
**Contact Details**
UBS Business Solutions AG
UBS Recruiting
**Disclaimer / Policy Statements**
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
-
UX/UI Designer Und Customer Experience Manager
vor 7 Monaten
Zurich, Schweiz PMS Schönenberger AG Vollzeit**UX/UI Designer und Customer Experience Manager 80-100% (m/w/d)**: **Imagine Simple. Imagine Scayla** **Aufgaben** Das Team ist klein, aber jeder spielt eine grosse Rolle. Zu Deinen zukünftigen Hauptaufgaben gehören: - Verantwortung für das UX/UI Design und eine leitende Rolle bei Designthemen - Entwicklung von ansprechenden Designs, Wireframes,...
-
Customer Experience
Vor 3 Tagen
Zurich, Schweiz Swarovski VollzeitAt Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Customer Experience (CX) Design Lead, where you will get a chance to work in a rewarding role within a global Customer Experience team. The objective of the CX team is to transform the current customer experience into an elevated...
-
Customer Experience Spezialist
vor 7 Monaten
Zurich, Schweiz smiti AG VollzeitDie smiti AG in Horgen ist spezialisiert auf Verleih und Vermittlung von Spezialisten in den Bereichen IT, HR, Sales, Finance, Marketing und Merchandise. Für unseren Kunden im Raum Zürich suchen wir einen/e** Customer Experience Spezialist - (a) - Festanstellung** **Ihre Aufgaben** - Du entwickelst USP’s & einzigartige Momente mit der Marke Migros Bank...
-
Schnuppertag Interactive Media Designer in
vor 7 Monaten
Zurich, Schweiz Liip Vollzeit**Hallo aus Zürich!**: Wir sind Liip. Eine Schweizer Digitalagentur. Wenn dich der Lehrberuf Interactive Media Designerin EFZ interessiert, kannst du dich für den nächsten Schnuppertag am 15. Mai in Zürich anmelden. Zusammen mit anderen Interessierten lernst du den Beruf kennen und erfährst, was es bedeutet, bei Liip zu arbeiten. Die Plätze für den...
-
User Experience Designer
vor 7 Monaten
Zurich, Schweiz Sonova VollzeitWho we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...
-
Global Digital Customer Experience Manager
vor 2 Wochen
Zurich, Schweiz Habasit AG Vollzeit**Job Title**:Global Digital Customer Experience Manager - ** Country**:Switzerland - **Location**:Zürich - **Department**:Corporate Accelerator - **Job type**:100% - ** Employment type**:Permanent **Role description** - The owner of the role is accountable for everything related to the end-to-end digital customer experience that is both effective and...
-
Experience Designer
vor 7 Monaten
Zurich, Schweiz UBS VollzeitHong Kong, Singapore, Switzerland - Zürich - Digital - Global Wealth Management **Job Reference #** - 292869BR **City** - Zürich **Job Type** - Full Time **Your role**- Partner with a Client Insights colleague to deeply understand our users, their jobs-to-be-done and problems using design research methodology - Rapidly ideate and produce multiple...
-
Digital Commerce Customer Experience Lead
vor 7 Monaten
Zurich, Schweiz ABB Vollzeit**Digital Commerce Customer Experience Lead**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Staff UX Designer Growth
vor 1 Woche
Zurich, Schweiz smallpdf VollzeitAs a Staff UX Designer at Smallpdf, you will be part of the design and research team. Your mission is to understand our customers and design solutions that help them achieve their goals, and ultimately grow our business. You will work in cross-functional product teams, together with PMs, engineers, and other experts to shape the user experience across the...
-
Design Systems Designer
Vor 4 Tagen
Zurich, Schweiz UBS VollzeitSwitzerland - Zürich - Business management, administration and support, Digital, Information Technology (IT), Marketing and Communications, Operations - Personal & Corporate Banking **Job Reference #** - 268413BR **City** - Zürich **Job Type** - Full Time, Part Time **Your role** - As a Product Designer on the Design Systems team, you will evolve the...
-
3D Retail Design Storytelling
vor 1 Woche
Zurich, Schweiz On AG VollzeitAt a Glance We are looking for a designer to help us with our storytelling tools solution for our global retail partners. Based on your knowledge of analysis and design, you will create and improve our trade elements which will interact with the customers and explain to them more about our technologies, brand identity, and our values. Those tools can be...
-
Customer Experience Manager
vor 7 Monaten
Zurich, Schweiz Novo Nordisk VollzeitCustomer Experience Manager **Category**:Project Management & Agile**Location**:Zurich, Switzerland Zurich, CH- Join Novo Nordisk and Shape the Future!- Are you passionate about customer experience? Do you thrive on designing, orchestrating, and executing impactful customer engagement strategies? Novo Nordisk, a global leader in healthcare, invites you to...
-
Brand Experience Designer
vor 7 Monaten
Zurich, Schweiz UBS VollzeitSwitzerland - Zürich - Digital, Marketing and Communications, Process, project and program management - Group Functions **Job Reference #** - 292309BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you a visual storyteller? Do you have proven experience to elevate a brand across various consumer touchpoints with originality and quality...
-
Customer Experience Coordinator
Vor 7 Tagen
Zurich, Schweiz Bruker VollzeitPrésentation: The Customer Experience Coordinator is the face to our internal as well as external customers, they are responsible for ensuring Customer Experience is the core focus from initial inquiry pre-qualification to order entry to cash communication. - You will be responsible for receiving and answering customer enquiries by telephone, following...
-
Conversation Designer, Experience Design Centre of
vor 7 Monaten
Zurich, Schweiz UBS VollzeitSwitzerland - Zürich - Digital, Information Technology (IT), Marketing and Communications - Personal & Corporate Banking **Job Reference #** - 298555BR **City** - Zürich **Job Type** - Full Time, Part Time **Your role** - As a Conversation Designer in the Experience Design Centre of Excellence, you will play a pivotal role in shaping the future of...
-
Digital Customer Experience Manager
Vor 5 Tagen
Zurich, Schweiz ZS Vollzeit: **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions...
-
Digital Customer Experience Manager
vor 2 Wochen
Zurich, Schweiz ZS Associates Vollzeit: **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions...
-
UX Designer
vor 7 Monaten
Zurich, Schweiz GOWAGO AG Vollzeit**About Gowago**: Gowago challenges the current process of car buying and strives to become the future way of getting a car. Our goal is to become the leader in online automotive retailing by providing the best and easiest customer experience. We believe in monthly payments, fair and transparent prices, and a hassle-free experience to find and drive your...
-
Customer Experience
Vor 2 Tagen
Zurich, Schweiz yamo VollzeitAbout us We are yamo. A trailblazing food startup with an ambitious mission to revolutionize the dusty kids food market. yamostars work hard to create the healthiest and most delicious food for kids of all ages! Are you passionate about E-Commerce businesses and subscription models? Do you want to be responsible for our customers' journey, ensuring their...
-
Lead User Experience Design
vor 7 Monaten
Zurich, Schweiz Helvetia Versicherungen VollzeitLead User Experience Design (w/m/d) Teilzeit/Vollzeit Dübendorf Mit Berufserfahrung 50-100% Smile ist die erste Versicherung ohne Blabla. Als grösstes Insurtech der Schweiz setzen wir uns dafür ein, unseren User:innen sowie Kunden und Kundinnen das beste online Versicherungserlebnis zu bieten. Wir glauben an die digitale Zukunft und getrauen uns immer...
