Is Hosting Configuration Management Operations

vor 5 Monaten

Zurich, Schweiz ABB Vollzeit

**IS Hosting Configuration Management Operations Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
If you are looking for big, global challenges, Information Systems (IS) is the place to be. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world. Be part of Hosting Operations within Core Infrastructure Services domain and manage operational aspects of various processes supporting delivery of Hosting Services to our customers.

**Your responsibilities**:

- Act as Hosting SPOC for all aspects of Configuration Management
- Collaborate with suppliers to ensure adherence with Configuration Management process, contribute to increasing process maturity
- Co-create, review and ensure timely delivery of Configuration Management Reports
- Providing governance over activities related to Configuration Management process performed by IS Suppliers and CI owners/managers in accordance to the defined Configuration Management Process supporting Service Improvement meetings with IS Suppliers and Stakeholders
- Identify opportunities for automation and process improvement to enhance the efficiency and effectiveness of configuration management processes
- Conduct regular audits and reviews of configuration management processes and systems to identify areas for improvement and ensure compliance with regulatory requirements and industry best practices
- Develop and implement configuration management policies, procedures, and standards

**Your background**:

- Minimum 2 years of experience in IT environment with proven experience in Configuration/IT Asset Management
- Proficient in IT service management practices (ITIL knowledge is a must)
- Strong understanding of configuration management principles, processes, and best practices
- General awareness about Infrastructure Hosting concepts, consciousness of different technologies
- Excellent reporting skills, ability to formulate conclusions from available data
- Strong team player with attention to detail and “can-do” attitude
- Fluency in English is essential (written and spoken)

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