Is Operation Manager

Vor 3 Tagen

Zurich, Schweiz ABB Vollzeit

**IS Operation Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**This position reports to**:
MO IS Operations Domain Lead

**Your responsibilities**:

- Collaborate with Global Business Process Owners to understand the demand, provide delivery proposals and implementation of Procurement and Logistics Solutions
- Establish a strong relationship with Procurement and Logistics stakeholders and act as an IS focal point for the business.
- Manage 3rd party solution and service provider performance
- Participate in or lead change management meetings within a given area.
- Propose and oversee continuous improvement initiatives

**Your background**:

- 5+ years of experience in IS Service Delivery, business process improvement or project management
- Ability to take end-to-end service accountability for complex and diverse solutions, independently from where the underpinning technology components, operation support processes or professional capabilities reside
- Experience with support of cloud-based (SaaS) solutions
- Understanding Procurement and Logistics business practices
- Strong collaboration with external suppliers and consulting companies, including offshore model
- Detail oriented, ability to work with multiple teams in a large international organization
- Fluent English language skills

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