CRM & Marketing Coordinator
vor 2 Monaten
Company: Bulgari S.P.A
- Country / Region : Switzerland
- City : GENEVA
- Business group: Watches & Jewellery
- Contract type: Permanent Job
- Function: Marketing
- Experience required: Minimum 3 years
- Reference No.: BULG07232
- Date of publication: 2023.04.27
POSITION
Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Internationally renowned, from our roots in jewelry and watches we have branched out into accessories, perfumes, and luxury resorts. Excellence, enthusiasm, and passion are the chemistry of everything we do.
In order to reinforce our Swiss team based in Geneva, Bulgari is looking for a
**CRM & Marketing Coordinator**
Reporting directly to our Omnichannel & Events Manager, you will foster the spread of CRM culture among all Bulgari stores company involving all relevant actors in a positive cycle of performance improvement and innovation, putting customers at the top in each, and every planned and launched initiative.
You will promote, develop, and manage the One-to-One communication program, including commercial and delight activities set according to client’s purchasing propensity, needs and culture to keep Bulgari in a top-of-mind position.
You will provide analytics and reporting tools to local team and monitor the results for adjustment.
Accountabilities
- **CRM coordination**
- CRM performance monitoring: monitor KPI and metrics to engage/convert new clients and improve retention/lifetime value of existing ones.
- Perform customer data analysis to make recommendations on sales and marketing.
- Best practice sharing with HQ & peers, ensuring a smooth and efficient adoption of new tools & features, working hand in hand with in-store CRM Key users.
- CRM content creation: one-to-many communication / Catalogs / DEM campaigns.
- Provide targeted lists of clients / prospects to store manager to secure attendance of identified client to events.
- Be the market referent for Customer service team queries linked to CRM (BAA, Facilitated sales).
- Provide guidelines, CRM on-boarding trainings and full support to local sales teams.
- Manage the local CRM budget.
- **Digital/web**
- Be the market referent for corporate website updates.
- Update Store locator.
- **Marketing**
- Coordination & participation of regionals and internationals events.
- Follow-up of the budget (new supplier creation, purchase order management, invoices follow-up).
- Ad-hoc support on transversal projects.
PROFILE
You have a master’s degree in marketing or Business School with 2-3 years’ experience on CRM management, ideally in Retail.
Service and result-oriented, you are team player with a positive mindset.
You have very strong analytical skills in addition to knowledge of analytical or database software, particularly CRM (Salesforce), and good command of Google analytics. You have a strong business acumen and are capable of transforming figures analysis into business recommendations.
Curious, you are willing to discover and evolve within a fast-paced luxury retail environment.
Highly self-motivated, well organized, you have sharp attention to details.
With strong project management and time management skills, you can work under pression and on multiple projects simultaneously.
Hands-on, you are willing to travel in Switzerland among our stores.
Finally, you speak French and English, German and/or Italian are an advantage.
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
CRM Content Coordinator
vor 2 Monaten
Geneve, Schweiz Teoxane Vollzeit**Date**:27 juil. 2023 **Lieu**: Genève, Corporate, 1203 **Entreprise**:teoxanesa Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are...
-
CRM Project Coordinator
vor 2 Monaten
Geneve, Schweiz Teoxane Vollzeit**Date**:24 juil. 2023 **Lieu**: Genève, Corporate, 1203 **Entreprise**:teoxanesa Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are...
-
Digital Marketing Coordinator
vor 2 Wochen
Geneve, Schweiz Interiman Vollzeit**INTRODUCTION**: For one of our client, an international company based in **Geneva**, we are looking for: **Digital Marketing Coordinator h/f** Available immediately for a temporary mission of **6 months** **DESCRIPTION DE LA MISSION**: - **Digital marketing content consolidation** and preparation and **linkage **with eCommerce. - Increase **brand...
-
Junior Marketing Coordinator
vor 2 Monaten
Geneve, Schweiz Talenteeds Vollzeit**_ A propos de notre client_** - Notre client est proche de ses clients et collaborateurs._ - Depuis toujours, il innove pour répondre aux défis croissants d'un secteur en pleine mutation, puissant et diversifié, avec une palette de métiers, de compétences, de savoir-être pour lesquels notre client accompagne ses collaborateurs pour les faire évoluer...
-
CRM Emea Project Coordinator
vor 2 Wochen
Geneve, Schweiz Richemont VollzeitCritères de l'offre **L'entreprise**: Richemont Richemont Description du poste **1) Summary of Position**: CRM Tools and Database Management Monitor client data capture, partner with local CRM referents and retail team to ensure data targets are met Own the EMEA newsletter and outbound communication calendar. Ensure Panerai is present locally across...
-
Retail Marketing
Vor 5 Tagen
Geneve, Schweiz Albedis Vollzeit**INTRODUCTION**: Nous accompagnons notre client, acteur incontournable de la haute joaillerie, dans leur recherche de leur futur: **Retail Marketing & CRM Manager H/F** marché Suisse et Mondial ( Asie) Le Retail Marketing & CRM Manager sera responsable de la mise en œuvre et de la gestion des activités de marketing boutiques ainsi que de la gestion de...
-
Marketing Coordinator
vor 1 Woche
Geneve, Schweiz HIKMA-SOLUTIONS Vollzeit**Hikma-Solutions is looking for one of its clients**: "Marketing Coordinator (f/m)". Tasks - Contribute to the roll-out of the new services - Contribute the services portfolio is regularly updated and available for all markets - Manage internal & external marketing and communication content creation **In consultation with the Service Marketing...
-
CRM Manager
vor 2 Wochen
Geneve, Schweiz The Source World Connection Vollzeit**CRM Manager position** To support a small yet growing team in a Geneva start-up, we are looking for our CRM Manager for a 60 to 80% contract. Below your missions (non exhaustive): - Expand the existing client and potential client database - Define newsletter templates according to the brand’s DNA - Work out the newsletter content calendar together...
-
CRM Manager
vor 2 Monaten
Geneve, Schweiz The Source World Connection VollzeitTo support a small yet growing team in a Geneva start-up, we are looking for our CRM Manager for a 60 contract, from Tuesdays to Thursdays. Below your missions (non exhaustive): - Expand the existing client and potential client database - Define newsletter templates according to the brand’s DNA - Work out the newsletter content calendar together with the...
-
CRM Marketing Cloud Manager Dans Le Secteur Des
vor 2 Monaten
Geneve, Schweiz Academic Work VollzeitTu viens d'obtenir ton Master dans une discipline numérique (analyse marketing, statistiques, digital) ? Tu as déjà eu une expérience sur Salesforce ? Tu souhaites rejoindre le secteur des médias ? Tu as des bonnes notions sur SQL ? Tu es une personne d'analytique et de rigoureuse ? Alors n'attends plus postule, ce job est fait pour toi ! **À propos...
-
CRM Manager
vor 4 Wochen
Geneve, Schweiz MSC Cruises VollzeitThe CRM function in MSC Cruises has the responsibility for Customer Service, Marketing Automation, Loyalty programs, planning and execution of Direct Marketing campaigns ashore and on-board the ships, Customer Experience monitoring, Market Surveys, Lead Management, Segmentation and Customer Data mastership. Within the CRM team, the CRM Manager proposes,...
-
Brand Marketing Asset Coordinator
vor 4 Wochen
Geneve, Schweiz Columbia Sportswear Company VollzeitReports to: Sr Brand Marketing Manager Permanent contract EMEA HQ, Geneva (Switzerland) Hybrid mode (2 days/week home-office) Start date: at the earliest convenience OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in...
-
Marketing Coordinator
vor 4 Wochen
Geneve, Schweiz Alpmars SA VollzeitUnder the leadership of the General Manager, responsible for work including, but not limited to: marketing information management, planning and implementation of market research, management of marketing operations, digital marketing management, and other related work. - Develop inspirational branding strategies including but not limited to: corporate...
-
Marketing Coordinator
vor 2 Wochen
Geneve, Schweiz Alpmars SA VollzeitUnder the leadership of the General Manager, responsible for work including, but not limited to: marketing information management, planning and implementation of market research, management of marketing operations, digital marketing management, and other related work. - Develop inspirational branding strategies including but not limited to: corporate...
-
CRM Intern
vor 3 Wochen
Geneve, Schweiz Vacheron Constantin VollzeitCode de référence: 91764**CRM Intern (12 month)**: - Geneva, GE, CH- Trainee/Intern**CRM Intern (12 month)** Plan-les-Ouates, Geneva, Switzerland Starting date: May 2023 At Vacheron Constantin we share an ongoing quest for excellence since 1755. Our Maison is home to people with outstanding abilities and a strong commitment to imagine, design and...
-
Marketing Coordinator
vor 2 Wochen
Geneve, Schweiz LHH VollzeitOur client is a recognized worldwide brand. **RESPONSABILITIES** - Support Marketing Managers in managing and marketing product portfolio. i.e with the creation, adaptation and translation of packaging and communication materials - Support on the preparation of marketing plans and monthly meetings presentations - Competitive intelligence and analysis...
-
Marketing Coordinator
vor 2 Wochen
Geneve, Schweiz Adecco VollzeitOur client is a recognized worldwide brand. **RESPONSABILITIES** - Support Marketing Managers in managing and marketing product portfolio. i.e with the creation, adaptation and translation of packaging and communication materials - Support on the preparation of marketing plans and monthly meetings presentations - Competitive intelligence and analysis...
-
Head of CRM
Vor 4 Tagen
Geneve, Schweiz Decathlon Suisse VollzeitSince 1976, Decathlon has fulfilled its mission of "Moving People through the Wonders of Sport”. Decathlon is a company with nearly 105,000 teammates worldwide, 2,000 stores in 70 countries, 85 product brands, 40 industrial processes. Products, industrial processes and value chain are at the heart of our company's business. They aim for an experience...
-
Head of CRM
Vor 4 Tagen
Geneve, Schweiz Decathlon Switzerland Switzerland VollzeitSince 1976, Decathlon has fulfilled its mission of "Moving People through the Wonders of Sport”. Decathlon is a company with nearly 105,000 teammates worldwide, 2,000 stores in 70 countries, 85 product brands, 40 industrial processes. Products, industrial processes and value chain are at the heart of our company's business. They aim for an experience...
-
Un-e Junior Marketing Coordinator, Mission de 3
vor 2 Monaten
Geneve, Schweiz Institut Florimont VollzeitL’Institut Florimont, fondé en 1905, est un établissement scolaire privé catholique accueillant chaque année environ 1’600 élèves âgés de 3 à 18 ans. De langue française et à vocation internationale, il offre la possibilité de préparer une Maturité suisse gymnasiale (francophone ou bilingue français-anglais), un Baccalauréat général...
