CRM Manager
vor 3 Wochen
To support a small yet growing team in a Geneva start-up, we are looking for our CRM Manager for a 60 contract, from Tuesdays to Thursdays.
Below your missions (non exhaustive):
- Expand the existing client and potential client database
- Define newsletter templates according to the brand’s DNA
- Work out the newsletter content calendar together with the Marketing & Social Media Manager
- Set-up our CRM software to send newsletters according to the defined strategy
- Use CRM system to manage client relationships
- Collect and analyse customer data
- Produce and release monthly CRM reports
- Handle customer complaints together with the rest of the team
- Together with the Marketing & Social Media Manager, create and develop campaigns aiming at recruiting new consumers and increasing the average purchase amount
ADDITIONAL MISSION:
- Be the interface with our IT support manager
WHAT ABOUT YOU ?
- You have a Master Degree
- You have a professional level of English
- You have a minimum of 5 years experience in the CRM field
- You are very much at ease with researching accurate information online (good knowledge of SEO, Google Search)
- At ease with reporting and analytical tools
- Good understanding of data management and databases
- Experience in marketing a plus. Knowledge of MailChimp would be highly valued
- Thrives in a start-up environment, very autonomous, proactive, not afraid of quick changes requiring adaptability, happy to take on new missions as per business needs
Type d'emploi : Temps partiel
Nombre d'heures : 24 par semaine
Programmation:
- Période de travail de 8 Heures
Types de primes et de gratifications:
- Primes
Expérience:
- CRM: 3 ans (Exigé)
Lieu du poste : En présentiel
Date de début prévue : 15.08.2023
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