CRM Manager
Vor 3 Tagen
**CRM Manager position**
To support a small yet growing team in a Geneva start-up, we are looking for our CRM Manager for a 60 to 80% contract.
Below your missions (non exhaustive):
- Expand the existing client and potential client database
- Define newsletter templates according to the brand’s DNA
- Work out the newsletter content calendar together with the Marketing & Social Media Manager
- Set-up our CRM software to send newsletters according to the defined strategy
- Use CRM system to manage client relationships
- Collect and analyse customer data
- Produce and release monthly CRM reports
- Handle customer complaints together with the rest of the team
- Together with the Marketing & Social Media Manager, create and develop campaigns aiming at recruiting new consumers and increasing the average purchase amount
ADDITIONAL MISSION:
- Be the interface with our IT support manager
WHAT ABOUT YOU ?
- You have a Master Degree
- You have a professional level of English
- You have a minimum of 5 years experience in the CRM field
- You are very much at ease with researching accurate information online (good knowledge of SEO, Google Search)
- At ease with reporting and analytical tools
- Good understanding of data management and databases
- Experience in marketing a plus
- Thrives in a start-up environment, very autonomous, proactive, not afraid of quick changes requiring adaptability, happy to take on new missions as per business needs
**Job Types**: Part-time, 60-80%, Permanent
Schedule:
- 8 Hour Shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Performance bonus
Ability to commute/relocate:
- 1201 Genève, GE: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Master's (required)
**Experience**:
- CRM: 3 years (required)
**Language**:
- English, French (preferred)
Work Location: In person
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