Claims Assistant

Vor 6 Tagen

Geneve, Schweiz United Nations Vollzeit

This position is located in the Medical Insurance Section, Human Resources Management Service, Division of Administration, United Nations Office at Geneva.

**Responsibilities**:
Under the supervision of the Benefits Officer, the incumbent:

- Supervises and coordinates the processing of claims received by Group A of the Reimbursement Unit;
- Analyses and evaluates the amounts due in accordance with the regulatory provisions for cases of hospitalization and checks cases involving amounts in excess of CHF 5,000;
- Assists the Unit supervisor in organizing work and in training other employees to master the computerized reimbursement system; provides guidance and expert advice on the technical aspects of the job;
- Checks lists of amounts reimbursed; verifies payments and corrects mistakes;
- Coordinates updates to banking information of insured members;
- Provides information about claims to insured members;
- Informs interested personnel of the special insurance requirements and procedures to be followed;
- Corresponds with insured members as directed by the Chief;
- Acts as a liaison between information technology developers and reimbursement officers to ensure that IT tool requirements and limitations are properly understood;
- Prepares system test cases and collects information from reimbursement officers to submit to IT developers;
- Completes other tasks that may be assigned by his or her supervisor.

Competencies

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
High school diploma or equivalent business studies.

Work Experience
A Minimum of seven (7) years of experience in the field of reimbursement is required.

Out of these seven years of experience, at least four (4) years of experience within the UN Common System or a similar international organisation is desirable.

Experience with computer software is desirable.

Extensive experience in system and hardware testing is desirable.

Experience in creating test cases to identify errors and failures is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French is required.

Assessment

Special Notice
- While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
- Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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