Junior Account Manager
Vor 2 Tagen
Critères de l'offre
Description du poste
**Your mission**:
In this position, you will work closely with all the units of the Vice-Presidency for Innovation (VPI), in particular the Industrial Liaison Office, developing a solid knowledge of the EPFL
Innovation ecosystem, including research laboratories, students and start-ups, to become a privileged point of contact for your accounts portfolio.
**Main duties and responsibilities include**:
Account management
Develop trustful relationship with a portfolio of accounts settled at the Innovation Park or having a long-term relationship with EPFL
Acquire a thorough understanding of account needs and ensure appropriate collaboration models and services are developed and delivered. Link to other EPFL entities depending on the needs
Be proactive in proposing new potential collaboration opportunities by following EPFL research activities
Resolve any issues and problems the partner faces and deal with complaints to maintain trust
Serve as the communication link between accounts and EPFL & VPI teams and services
Prepare regular reports of progress and forecasts using key account metrics
Represent the VPI and organize industrial visits upon request
Other activities
Support the different VPI and EPFL industry support programs and contribute developing new services for VPI and EPFL
Description du profil
**Your profile**:
Passion for science and technology-driven innovation
Three to five years of relevant experience and/or training or equivalent combination
Former experience in product development and/or innovation management in a technology company
Experience in providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organization levels and different cultures
Excellent organization skills and ability in problem-solving and negotiation
Excellent presentation skills
**Languages**: Fluency in English and French is required, and other languages (e.g., German/Swiss German) would be a plus
Team player, autonomous, curious with a strong commitment to results
Scientific or engineering background (Master degree in engineering EPF or HES), with a preference in Electrical engineering, Energy, Computer science or Physics background.
Salaire et avantages
**We offer**:
A highly multicultural and stimulating working environment
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