Team Assistant
Vor 7 Tagen
These positions are located in the Pass & Identification Unit of the Security and Safety Service. The incumbent reports to the Officer-in-charge of the Unit or the Security Sergeant.
**Responsibilities**:
Under the direct supervision of the Officer-in-charge of the Unit or the Security Sergeant, the incumbent:
- Provides secretarial, administrative and logistic support to meetings, boards, committees, conferences, etc.
- Performs data entry and extraction functions.
- Performs general administrative tasks (e.g. leave and attendance recording, arrangements for meetings and other events, reservations, etc.) to include preparing and/or processing administrative requests/documents.
- Maintains files (both paper and electronic) and databases for work unit.
- Assists in providing software and office equipment support.
- Responds or drafts responses to routine correspondence and other communications; uses standard word processing package to produce a wide variety of large complex documents and reports.
- Monitors processes and schedules related to the unit's outputs, products, tasks, etc.; where applicable, assists in the verification of receipt and accuracy of requisite documents, approvals, signatures, etc. to ensure compliance with relevant legal, financial and other requirements.
- Screens phone calls and visitors; responds to moderately complex information requests and inquiries, (e.g. answers request requiring file search, etc.) and as necessary refers inquiries to appropriate personnel for handling.
- Maintains calendar/schedules of conferences; monitors changes and communicates relevant information to appropriate staff inside and outside immediate work unit.
- Reviews, records, distributes and/or process mail and other documents; follow-up on
impending actions.
- Updates and maintain large distribution lists; monitors prepares and distributes various materials, reports, etc.
- Researches, compiles and organizes information and reference materials from various materials, reports, work plans, studies, briefings, meeting/conferences, etc.
- Generates a variety of standard statistical and other reports, work orders, etc., using various databases.
- Process UN identity cards for all applicants requesting a long duration badge.
- Process access badges/ passes for all visitors and conference participants.
- Screens and verifies all supporting documents for identity/access card requests as per existing Standard Operating Procedure (SOP).
- Performs other duties as assigned.
Competencies
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
Client Orientation : Considers al those to whom services are provided to be "clients" and seeks to se things from client's point of view. Establishes and maintains productive partnerships with clients by gaining there trust and respect. Identifies client's needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the client's environment to keep informed and anticipate problems. Keep clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
Completion of secondary school or its equivalent technical or commercial school.
Work Experience
A minimum of three (3) years of experience in administration /office support or related area is required.
Out of those three (3) years, one (1) year of experience within the United Nations common system is desirable.
Front office experience is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English or French and knowledge of the other language are required. Knowledge of another official United Nations language (Arabic, Chinese, Russian or Spanish) is desirable.
Assessment
Evaluation of qualified applicants may include an assessment exercise which will be followed by a competency based interview.
Special Notice
United Nations Considerations
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
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