Internal Communication Senior Manager
vor 1 Monat
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
CONTEXT
We are recruiting to complete our Group Internal Communication team in Geneva. The Group Internal Communication Senior Manager will participate in the roll out of the communication strategy and dedicated to communication for Corporate Functions. This role will be expected to bring senior communication expertise and project management skills to relationship management and engagement of Richemont’s global internal communication teams, leadership communication and events and Corporate Function communication projects, with an elevated focus on sustainability-related topics.
The successful candidate will be an integral part of the Corporate Functions Internal Communications team and will occasionally work directly with the Group Internal Communication Director for high-profile projects.
HOW WILL YOU MAKE AN IMPACT?
Reporting to the Head of Group Internal Communication, Corporate Functions, this role will be responsible for:
Relationship Management & Engagement: Global Communication Teams (50%)
- Maintaining oversight of the global Richemont internal communication activities
- Working collaboratively with all Richemont communication colleagues/ambassadors, acting as a trusted advisor on best practices
- Hosting regular content and calendar planning sessions with each regional internal communications team
- Producing a monthly editorial calendar to share transversally with Richemont’s Maisons
- Coordinating the global cascade of Richemont communication projects: for example, ensuring the communication materials produced at HQ are activated according to the communication plan, business objectives, and where required, tailored to local needs
Leadership Communication and Events (25%)
- Organising events and engagements on behalf of senior management
- Ability to advise on event or content formats for all-employee senior management engagements (videos messages, event engagements, written interviews, etc.)
- End-to-end management of employee townhalls, hosted on behalf of our senior management
- Management of suppliers required to execute events, videos or interviews
- Full ownership of creative content and assets to be used at an event, from the setup to the slides, the speeches, etc.
- Pre-Event: Responsible for all employee-facing communication and management briefing/coaching
- Post-event: Ability to efficiently work on resulting actions, including any Q&A follow-up required for publication internally
Corporate Function Communication Projects (25%)
- Working transversally across the Corporate Functions Internal Communication team on all Richemont internal communication projects, in line with the editorial calendar
- Copy-writing English editorial content across all topic areas and for multi-channel usage
- Monitoring delivery of creative assets (videos, imagery, graphics) to deadline
- Monitoring delivery of translation materials (for all assets)
- Ensuring the annual ESG report is accessible and understandable to all employee groups
- Designing the annual sustainability internal communication calendar
- Managing the approval flow of all internal sustainability communication
- Acting as deputy to the Head of Internal Communication, Corporate Functions, leading in his/her absence
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 10 - 15 years’ experience in an internal communications, PR or corporate communications function, preferably in a large, matrixed organization
- BA or master’s degree in communication, digital media, visual communications, or related field
- Event management experience, able to execute leadership events to a very high standard, with particular attention to detail at every level
- Experience of ESG/sustainability concepts and communication landscape
- A digital native. Able to work in a leading yet hands-on-manner with proficiency on a CMS
- Required computer software skills: Microsoft Office 365 basics; Word, SharePoint, and PowerPoint.
- Must have strong written and verbal communication skills (English Required)
- Native or near native fluency in English. Additional European or non-European language an advantage.
- Ability to build strong relationships with stakeholders at all levels of the organisation and work seamlessly with external suppliers, operating with a collaborative mindset
- A natural communicator, able to transmit requirements and instructions in a simple manner
- Highly organised, able to see through multiple projects at once, and keep track of communication activations
- Acting with a high degree of integrity and professionalism and building strong professional working relationships
- Able to work transparently and to deadline, in collaboration with relevant stakeholders
- Is a trustworthy partner, able to work on confidential or sensitive information in liaison with senior stakeholders
- Is agile in his/her approach, able to shift priorities, depending on the needs of the business
- Creative thinker, able to advise internal stakeholders on the best ways to address key messages to diverse employee groups
- Willing to travel up to 30% to engage with local communication teams and audit communication activity
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
YOUR JOURNEY WITH US:
1. If your application is selected, we will reach out to you ASAP for an informal introductory call with the Talent Acquisition Partner.
2. The next step from there would be an online personality assessment followed by a written business case submission and then a panel interview with the Hiring Manager, 2 directors of the team.
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