Industry Sales Representative

vor 1 Tag

Genf, Schweiz Caterpillar Financial Services Corporation Vollzeit

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Global Construction and Infrastructure (GCI) has an exciting opportunity for a talented and passionate Industry Sales Representative to join the Industrial Segments and Work Tools team. While GCI operates all around the globe to support customers and dealers in a highly competitive environment, this position will be responsible for the coverage of Zeppelin’s dealerships in Europe.

As the Industry Sales Representative, you will manage assigned dealers' relationships to market company products and services and assist in the development of dealer sales capability. This role supports the Sales & Marketing teams in telling compelling stories with data that empowers organizational leaders to make better and more informed decisions. You will be responsible for delivering the business plan and Go To Market of Industrial Segments and Work Tools. Collaboration with various departments and ensuring the accuracy and integrity of data is also a key part of the role. The position requires a strong background in customer focus, business development, excellent leadership skills, and the ability to communicate complex information effectively.

Responsibilities include:

  • Designing and assisting dealers on the forecast, sales strategy planning, and sales techniques; supporting the rollout of new purpose-built machines and work tools.
  • Selling the value of product offerings and solutions for stakeholders, answering any customer questions and addressing their needs.
  • Driving collaboration with market professionals and business partners to engage, excite, and influence the Cat-on-Cat value story.
  • Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
  • Acting within the business process guidance on review and approval for variance programs and commercial actions.
  • Leading the selling opportunities identification, customer satisfaction improvement, and business relationship enhancement.

Qualifications & Requirements:

  • 3+ years in previous commercial roles involving dealer and/or customer-facing interactions.
  • Fluent in English (spoken and written) and German is preferable.
  • Travel: required min. 30% business travels within assigned territories.

Skill Descriptors:

  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.
  • Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top candidates will also have:

  • Demonstrated ability to work independently in a fast-paced environment.
  • Creative and problem-solving mindset to explore alternative solutions in a decision-making process.
  • Strong drive and organizational capabilities.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

What we offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI

Posting Dates: January 21, 2025 - January 31, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

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