Customer Service Representative
Vor 2 Tagen
For one of our clients, an international company, we are looking for a
Customer Service Representative
Mission:
Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and archives transactional records, supplies product information, both internally and externally, such as requests for merchandise, claims for lost or damaged goods, incorrect billing and unsatisfactory services rendered, etc.
The incumbent will provide full support on specific projects and/or complete reports regarding order book. He/she will work proactively to provide feedback, identify areas of improvement and business opportunities.
The incumbent is responsible for maintaining excellent and sustainable business relationships with distributors.
Responsibilities include:
- Managing customer orders from the purchase order receipt to its analysis, booking, monitoring, shipment tracking till delivery, invoicing, crediting, and returns.
- Following up and monitoring on a day-to-day basis his or her back-orders and open-orders.
- Handling customer complaints, working closely with our Quality Department and ensuring that each complaint is handled and managed in a timely manner.
- Providing any necessary export documentation for special country requirements, such as but not limited to Certificate of compliance, Export declaration, Certificate of origin.
- Managing order release, picking, packing, and deliveries with the third-party providers (3PL) and internal distribution & logistics teams.
- Providing proactive, highly professional, and efficient communication and support on any queries related to company activities and liaising with any other department to ensure request completion.
- Following up on regulatory requirements and approvals with the regulatory team.
- Coordinating special product needs and requirements with the Supply Chain Team.
- Participating in records keeping, archiving, and transactional audits.
- Adhering to and following company policies and procedures and applying function-related SOX requirements and using tools such as Agile and Oracle.
- Fluency in English and French, with ideally a third language (Spanish/Arabic).
-
Customer Service Representative
vor 2 Wochen
1201 Genf, GE, Schweiz Flieg ab Basel VollzeitJoin flieg-ab-basel GmbH as a Customer Service Representative! We are a leading travel agency based in Geneva. Work remotely with flexible hours. Salary starts at 24 CHF per hour. Tasks - Provide travel advice and recommendations. - Process bookings and reservations. - Resolve customer complaints. - Update customer records. **Requirements**: - Experience...
-
Customer Service Representative
vor 2 Wochen
1201 Genf, GE, Schweiz FORMCONCEPT VollzeitFormconcept, a leading architecture and construction firm, is hiring a Customer Service Representative (Remote) based in Geneva. We offer a flexible work schedule and remote opportunities. Tasks - Respond to customer inquiries. - Resolve client issues efficiently. - Maintain records of client interactions. - Update clients on project status. - Forward...
-
Genf, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:French speaking Customer Delight Representative in Lisbon w/ Relocation bonus, GenevaClient: Cross Border TalentsLocation: Lisbon, PortugalJob Category: Customer ServiceJob Reference: e2ad0219f138Job Views: 7Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:We are seeking a motivated and customer-oriented...
-
Genf, Schweiz Cross Border Talents VollzeitWe are seeking a motivated and customer-oriented individual to join our team as a French-speaking Customer Service Agent in Lisbon. As a Customer Delight Representative, you will play a crucial role in ensuring a seamless and positive experience for our French-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...
-
Genf, Genf, Schweiz Gi Group SA VollzeitAbout Our ClientOur esteemed client is an Italian luxury fashion company that demands exceptional service standards.Job DescriptionWe are seeking a highly motivated and well-groomed individual to join our team as a hostess at our boutique in Geneva. The successful candidate will be responsible for providing outstanding customer service, product...
-
Customer Sales Representative variable, Geneva
Vor 2 Tagen
Genf, Schweiz TN Switzerland VollzeitCustomer Sales Representative variable, GenevaExpérience professionnelle (niveau Junior)Vente, commerce de détailTemps partielPublié: 17.01.2025Nous émouvons et enthousiasmons. Simples. Durables. Avant-Gardistes.AMAG Services AG est une entreprise de services du groupe AMAG, active dans différents domaines de la mobilité. En font partie la location de...
-
Customer Technical Service Manager
Vor 6 Tagen
Genf, Schweiz International Paper VollzeitCustomer Technical Service Manager Opis: Customer Technical Service Manager – Europe and MEA Global Cellulose Fibers Location - Geneva, Switzerland For our Global Cellulose Fibers business, we are looking for a Customer Technical Service Specialist - Europe and MEA. This role provides valued-added services to pulp customers in...
-
Industry Sales Representative
vor 1 Tag
Genf, Schweiz Caterpillar Financial Services Corporation VollzeitCareer Area: SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...
-
Customer Service Assistant
vor 2 Wochen
1201 Genf, GE, Schweiz Kased Khair Spain SL VollzeitKased Khair is hiring a Customer Service Assistant (Remote) in Geneva. Salary starts at 24 CHF per hour. Tasks - Respond to customer inquiries. - Resolve customer issues. - Provide product information. - Update customer records. - Process orders and returns. - Coordinate with internal teams. **Requirements**: - Minimum 1-year experience in Customer...
-
Retail Aftermarket Sales Representative
Vor 5 Tagen
Genf, Schweiz Caterpillar Financial Services Corporation VollzeitCareer Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...
-
Genf, Schweiz TN Switzerland VollzeitMedical Representatives, Geneva, Stratpharma, GenevaClient:Stratpharma AGLocation:GenevaJob Category:Job training programsJob Reference:49e6c6071687Job Views:10Posted:21.01.2025Expiry Date:07.03.2025Job Description:An ambitious forward-thinking Swiss Medical Dermatology company has an exciting career opportunity for a Medical Representative to work in Geneva...
-
Administrative support Customer service eng-ger
Vor 2 Tagen
Genf, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:Multi PersonnelLocation:Job Category:Customer ServiceJob Reference:a249feb3530fJob Views:7Posted:21.01.2025Expiry Date:07.03.2025Job Description:Mission:Check and coordinate customer requestsComplete internal data and submitFollow-up with customerControl of documentation and invoicingReporting and...
-
Customer Service Specialist, Pharma
vor 2 Stunden
Genf, Schweiz AurigaVision AG VollzeitFor our client, a leading and innovative pharmaceutical company with its international headquarter based in the French part of Switzerland, we are searching for a:As Customer Service Specialist, you are responsible for scheduling and monitoring patient treatment timelines for the production of commercial immunotherapy products, serving as the primary contact...
-
Field Sales Representative
Vor 5 Tagen
Genf, Schweiz Uber VollzeitAbout the Team:Within UberEats, the Sales team is responsible for selecting restaurants available on the application throughout Switzerland. The aim is to offer a wide and varied range of restaurants in each area covered by the app, and to unearth the local nuggets that will accelerate the development of Uber Eats.To achieve this, Sales identifies,...
-
Customer Sales Representative variable
Vor 5 Tagen
Genf, Schweiz AMAG Group VollzeitNous émouvons et enthousiasmons. Simples. Durables. Avant-Gardistes.AMAG Services AG est une entreprise de services du groupe AMAG, active dans différents domaines de la mobilité. En font partie la location de voitures, le Valet Parking, le service de limousines, le car sharing et les parkings. Sur plus de 90 sites, quelque 600 collaborateurs veillent...
-
Private Banking Customer Service Expert
Vor 7 Tagen
Genf, Genf, Schweiz Bank J. Safra Sarasin AG VollzeitAbout UsWe are a leading sustainable private bank operating for over 180 years across 30 locations worldwide. Our success depends on the enthusiasm and commitment of our employees, who bring unique technical expertise, professional qualifications, and social skills to the table.We value each individual and foster a culture that encourages entrepreneurship...
-
Genf, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:Seagull WorldwideLocation:Baar, SwitzerlandJob Category:Customer ServiceJob Reference:ade5d0c483f3Job Views:9Posted:21.01.2025Expiry Date:07.03.2025Job Description:We are currently looking for a good Operations all-rounder to be responsible for the daily operations in both Imports/Exports & Customer Service...
-
Enterprise Expansion Representative
Vor 2 Tagen
Genf, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Enterprise Expansion Representative - EMEA & APJ, GenevaClient:SonarSourceLocation:Job Category:OtherJob Reference:4cbeb182cd0fJob Views:10Posted:21.01.2025Expiry Date:07.03.2025Job Description:On a daily basis, you willGenerate new leads and opportunities within an assigned account set, representing our...
-
Private Jet Charter Sales Consultant
Vor 7 Tagen
Genf, GE, Schweiz Air Charter Service Vollzeit**Company Description** ACS are a private charter company arranging passenger and cargo aircraft charters across the globe. Acting as the middle person between our clients and operators, our sales consultants manage the full sales cycle so all our clients have to do is fly. Consisting of high-net-worth individuals and their representatives, our sales...
-
Genf, Schweiz TN Switzerland VollzeitCustomer Service Key Account – Spécialiste transport (H/F), GenevaL’entreprise vous offre :Un poste en contrat fixe à durée indéterminée à %Une organisation agile et flexibleUn support et de l’écouteUn cadre de travail agréableAccès parking et transport publicsVotre profil :Formation en transport, logistique et douaneExpérience confirmée...
