(Expert) Customer Experience Solution Sales Executive

Vor 7 Tagen

Zürich, Schweiz SAP SE Vollzeit

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

  • Generate demand, manage pipeline, and close opportunities
  • Develop opportunity plans containing compelling solution value proposition, focusing on the SAP Customer Experience product portfolio (Sales & Service, Commerce, Marketing)
  • Conduct White Space analysis to identify growth opportunities
  • Work with wider account team on sales campaigns
  • Manage customer relationships at the solution area/buying center level
  • Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
  • Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
  • Stay informed about SAP’s competition and value drivers
  • Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
  • Build customer participation in relevant SAP communities, programs, and events
  • Facilitate collaboration with the partner ecosystem

What you bring:

  • Proven track record in business application software sales with overachievement of quota
  • +7 years of experience in sales of business software/IT solutions
  • Deep understanding of the solution and solution innovations, especially for CRM, Commerce and Marketing
  • Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
  • Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
  • Alignment with product/solution management teams and marketing organizations a plus
  • Demonstrated success with large transactions and challenging sales pursuits
  • Proven contractual and negotiation skills
  • Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
  • Knowledge of financial, competitive, regulatory environment
  • Full working proficiency in German and Business English, with proficiency in additional languages considered a plus.

Meet your team:

  • Join a highly motivated team with a deep understanding of SAP’s CX solution portfolio.
  • Engage in collaborative work with SAP leadership and industry teams to drive customer success.
  • Align with product/solution management teams to enhance your strategic engagements.
  • Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 414397 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: ERP, Cloud, Sales Management, SAP, Software Sales, Technology, Sales

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