Sales Manager

vor 1 Woche

Lugano, Schweiz Cartier Vollzeit
HOW WILL YOU MAKE AN IMPACT?

Reporting into the Boutique Director, as Sales Manager you actively participate in the success of your boutique. Your strong experience allows you to lead the commercial topics, enhancing the performance of the sales force as well as categories of product performances. You lead by example and act as Manager in charge when the Boutique Director is not available.

Leader of a multi-cultural team, you will provide exceptional and unique experiences to local and international clients. As a true ambassador of the Maison, your management skills will engage your team in a singular strategy where business performance, client, and staff experiences are the main priorities. Navigating in a complex and ever-changing environment is a true motivation for you.

Your Responsibilities

  1. Sales Leadership & Floor Management
  2. Lead, engage, and inspire teams to exceed sales targets
  3. Implement creative strategies to optimize sales performance, while ensuring compliance with sales procedures and maintaining a perfect store presentation.
  4. Clienteling & Business Development
  5. Drive a client-centric culture, building long-term relationships and personalizing experiences
  6. Execute the boutique's client strategy and identify business development opportunities through market insights and networking.
  7. Team Management & Development
  8. Support and develop your team, setting clear objectives, providing training, and offering continuous feedback
  9. Foster growth by creating a positive work environment and developing individual talent.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  1. Master's degree or equivalent
  2. 5+ years Retail experience in managing and developing teams
  3. Proactivity and a sense of urgency to achieve results through others
  4. A change agent in an ever-evolving digital environment with increasing complexity
  5. Assertive leadership and accountability, being a captain who stimulates people’s growth, performance, as well as facilitating idea generation and creative problem solving
  6. Emotional intelligence qualities, as well as managing difficult interpersonal situations. Communication style should be confident, socially poised, enthusiastic, and persuasive
  7. Client & Service Oriented
  8. Excellent analytical skills and understanding of retail productivity levers
  9. Results oriented
  10. Ability to take initiative
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