Customer Support Engineer
vor 19 Stunden
Your tasks
- Support actively by identifying, participating, or leading in problem solving activities or initiatives
- Prepare and define engine work scopes for engine shop visits regarding customer requirements, SR Technics technical standard and contractual obligations
- Optimize the Work scope in regard of performance, reliability, shop visit costs and turnaround time
- Be technical customer support for these engines during the shop visit
- Define and improve the technical standard and maintenance concept of the PW1100G-JM mainly and LEAP / CFM56 / PW4000 engines as backup Part 145 and all quality and commercial aspects
- Prepare reliability analysis and continuously updating and improving the establishment of the Engine Maintenance Program
- Execute damage event investigations and issuing investigation reports
- Be responsible for technical assistance for engine maintenance and piece part repair organization
- Interact with OEM’s and vendors to improve reparability and reliability of engine parts and components
- Support commercial Product Management regarding contractual issues as removal plan and work scoping incl. LLP (Life Limited Parts) management
- Execute and participate at technical customer co-ordination meetings
Your profile
- ETH, BSc, FH or HF
- Aviation Engine MRO industry experience
- Knowledge of English (level B2) and German language (level B2) is preferred
Your chance
- An attractive position in a global and dynamic company
- Competitive employment conditions
- Opportunity for professional and personal development
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