DevOps and Support Engineer for Atfinity's Swiss FinTech Expansion

vor 1 Monat


Zürich, Zürich, Schweiz Atfinity Vollzeit
Atfinity Expands in Switzerland and Beyond

We are looking for a skilled DevOps and Support Engineer to join our rapidly growing team at Atfinity, the leading Swiss FinTech company in the Onboarding and KYC / KYB / AML automation space. Our innovative no-code platform is expanding its customer base in Switzerland, the UK, and beyond.

About the Role

This is a unique opportunity for an engineer with a customer-oriented mindset to work in a hybrid position between DevOps, Configuration, and Support. As a DevOps and Support Engineer, you will be responsible for ensuring the smooth operation of our clients' systems, providing technical support, and collaborating with clients to configure their Atfinity software.

Main Responsibilities:

  • Provide technical support to clients in running their Atfinity system
  • Diagnostics and troubleshooting of technical issues, including problems with deployment setups
  • Collaborate with clients in technical workshops to determine desired configurations, deployment, and integration setups
  • Configure the Atfinity Software for clients
  • Design and implement new dev tools and infrastructure
  • Analyze production errors and recommend improvements
  • Ensure client satisfaction by following up on the functionality of their software after releases
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
Requirements

To succeed in this role, you must have a degree in a relevant engineering field and excellent spoken and written English skills. You should also possess diligence, quality-focused, and analytical skills, as well as the ability to meet deadlines. Additionally, strong professional communication and teamwork skills are essential.

Desirable Skills and Qualifications:

  • Experience with Docker, Kubernetes, Python, and JavaScript
  • Proven experience in a customer support role
  • Excellent team collaboration skills
  • German or French language skills (B2 and above)
Benefits

You will have the opportunity to work for a successful Swiss company, enjoy a long-term career opportunity, and benefit from flexibility in your working hours and the option to partially work from home. A competitive salary, the chance to travel to customers, and a nice and central office in Zurich Oerlikon are also included.



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