Aktuelle Jobs im Zusammenhang mit Customer Services Specialist, Wetlab Lead - Rolle VD, Waadt - SOPHiA GENETICS
-
Customer Services Specialist, Wetlab Lead
vor 2 Wochen
Rolle VD, Waadt, Schweiz SOPHiA GENETICS VollzeitWe are committed to revolutionizing healthcare decision-making through data-driven insights.SOPHiA GENETICS combines genomics, radiomics, clinical, and other data modalities through our proprietary SOPHiA DDM platform to empower healthcare professionals and patients worldwide in the fight against cancer and rare diseases. To further our mission, we are...
-
Customer Service Representative
Vor 7 Tagen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout Equip SportEquip Sport is a dynamic company that offers premium sports equipment rentals. Founded in 2021 with Nidecker Group, our mission is to provide people with the opportunity to enjoy their favorite sports, anytime, anywhere.Job SummaryWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Agent. This role...
-
Customer Service Representative
vor 2 Wochen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout UsNidecker Group is a leading action sports company with a rich history dating back to 1887. As a family-owned business, we have been driven by a passion for innovation and a commitment to excellence. Our portfolio includes some of the most iconic brands in the industry, such as Nidecker, Yes., Jones, Now, and Flow.Job SummaryWe are seeking a highly...
-
Customer Service Representative
Vor 7 Tagen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout Equip SportEquip Sport is a dynamic company that offers premium sports equipment rentals. Founded in 2021 with Nidecker Group, our mission is to provide people with the opportunity to enjoy their favorite sports, anytime, anywhere.Job DescriptionWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Intern. This...
-
Customer Service Representative
vor 2 Wochen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout UsNidecker Group is a leading action sports company with a rich history dating back to 1887. We are a family-owned business that has been driven by a passion for innovation and a commitment to excellence.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. This role is designed...
-
Customer Service Specialist
vor 2 Wochen
Aubonne VD, Waadt, Schweiz Adidas VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Adidas. As a Sales Associate, you will play a key role in contributing to the achievement of sales figures and KPI targets by creating an emotional connection with customers and representing the brand values.Key ResponsibilitiesBe aware of store and...
-
Commercial Strategy Lead
vor 2 Wochen
Rolle VD, Waadt, Schweiz ADM VollzeitPosition Overview:This role is responsible for driving sales of ADM's Health & Wellness products within the Beverage industry in the EMEA region. The focus will be on expanding business opportunities, collaborating on product development, providing technical support, and participating in applications. The successful candidate will report to the Sales...
-
iPaaS Integration Specialist
Vor 7 Tagen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout Nidecker GroupNidecker Group is a leading action sports company that has been innovating and inspiring athletes for over 130 years. With a rich history dating back to 1887, we have evolved from master craftsmen to a global leader in the industry.Our portfolio includes some of the most iconic brands in the world, such as Nidecker, Yes., Jones, Now, and...
-
Customer Service Representative
vor 2 Wochen
Aubonne VD, Waadt, Schweiz adidas VollzeitJob Summary:We are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team at adidas. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store visual merchandising.Key Responsibilities:Provide exceptional customer service,...
-
Customer Service Representative
vor 2 Wochen
Aubonne VD, Waadt, Schweiz adidas VollzeitJob Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at adidas. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store visual merchandising.Key Responsibilities:Provide exceptional customer...
-
Category Manager
vor 2 Wochen
Rolle VD, Waadt, Schweiz ADM VollzeitAbout the RoleWe are seeking a highly skilled and experienced Category Manager to lead our global MRO procurement efforts. As a key member of our procurement team, you will be responsible for developing and executing category strategies that drive business value and improve supply chain efficiency.Key ResponsibilitiesDevelop and implement global category...
-
Sports Equipment Specialist
vor 2 Wochen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout the RoleWe are seeking a highly skilled and motivated Field Technician to join our team at Nidecker Group. As a Field Technician, you will play a critical role in ensuring the optimal operation of our sports equipment stations.Key ResponsibilitiesStation Management: Ensure the smooth operation of our stations, including troubleshooting technical issues...
-
Customer Service Representative
vor 2 Wochen
Aubonne VD, Waadt, Schweiz Adidas Vollzeit**Job Summary**As a key member of the Adidas team, you will play a vital role in delivering exceptional customer service and supporting the sales floor operations in our Factory Outlet Aubonne store. Your primary responsibility will be to assist in the execution of store operations, ensuring a seamless customer experience and contributing to the achievement...
-
iPaaS Integration Specialist
Vor 7 Tagen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout Nidecker GroupNidecker Group is a leading company in the board sports industry, managing renowned brands such as Emerica, éS, Etnies, Jones, Nidecker, Rome, Thirtytwo, and #YES. Our office in Rolle represents some of the fastest-growing brands in the industry.Job DescriptionWe are seeking an experienced iPaaS Integration Manager to oversee and...
-
**Banking Services Product Manager
vor 2 Wochen
Gland VD, Waadt, Schweiz Swissquote Bank SA VollzeitAbout the RoleWe are seeking a highly skilled Product Manager to lead the development of our Banking Services offering in Switzerland. As a key member of our team, you will be responsible for building and executing a product strategy that drives business growth and customer satisfaction.Key ResponsibilitiesProduct Vision and Strategy: Develop and maintain a...
-
Field Service Engineer Lead
Vor 7 Tagen
Saint-Sulpice VD, Waadt, Schweiz Nagi Bioscience VollzeitAbout Nagi BioscienceNagi Bioscience is a pioneering startup in the life science instrumentation field, headquartered in the EPFL Innovation Park in Saint-Sulpice, Switzerland. Our mission is to accelerate the transition to a new era of biological testing, where scalability, efficiency, sustainability, and ethics converge.Job SummaryWe are seeking a highly...
-
iPaaS Integration Specialist
vor 2 Wochen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout Nidecker GroupNidecker Group is a leading company in the board sports industry, managing renowned brands such as Emerica, éS, Etnies, Jones, Nidecker, Rome, Thirtytwo, and #YES. Our office in Rolle represents some of the fastest-growing brands in the industry.Job DescriptionWe are seeking an experienced iPaaS Integration Manager to oversee and...
-
Credit Management Specialist
vor 2 Wochen
Rolle VD, Waadt, Schweiz Nidecker Group VollzeitAbout the RoleWe are seeking a highly skilled and detail-oriented Credit Controller to join our finance team at Nidecker Group. As a key member of our team, you will be responsible for managing the credit and collections process, ensuring timely payment of invoices, and maintaining the company's cash flow.Key ResponsibilitiesCredit Management:Assess the...
-
Brand Marketing Specialist
Vor 7 Tagen
Gland VD, Waadt, Schweiz Swissquote Vollzeit{"Job Title: Brand Marketing SpecialistJob Summary: We are seeking a highly skilled Brand Marketing Specialist to join our team at Swissquote. As a key member of our marketing team, you will be responsible for developing and executing top-notch marketing campaigns to promote our financial services worldwide.Key Responsibilities:* Develop and implement...
-
Director, Global Demand Generation Marketing Lead
vor 2 Wochen
Rolle VD, Waadt, Schweiz SOPHiA GENETICS VollzeitAbout the RoleWe are seeking a highly experienced and skilled Director, Global Demand Generation Marketing to join our team at SOPHiA GENETICS. As a key member of our marketing leadership team, you will be responsible for driving our demand generation initiatives and leading our Demand Generation and Field Marketing team.Key ResponsibilitiesDevelop and...
Customer Services Specialist, Wetlab Lead
vor 3 Monaten
We strongly believe in approaching healthcare decisions in a more intelligent, data-driven manner. SOPHiA GENETICS (NASDAQ: SOPH) merges genomics, radiomics, clinical, and other data types using our exclusive SOPHiA DDM platform to aid healthcare providers and patients worldwide in the battle against cancer and rare hereditary diseases. Currently, we're on the lookout for a Customer Services Specialist, Wetlab Lead to join our Rolle team.
As the Customer Services Specialist, Wetlab Lead, your role will involve managing customer cases, guiding customers through workflows for success, analyzing client data, and creating/updating support materials. You'll collaborate closely with bioinformatics services, wet lab teams, and level 3 IT resources to enhance the resolution rate and efficiency of client support cases.
Your Impact:
- Help customers troubleshoot and resolve issues related to NGS workflows.
- Proactively ensure customer success with our products.
- Act as the first point of contact for supply chain issues.
- Identify and address client issues remotely or onsite as required.
- Offer consultancy on best practices for NGS usage.
- Deliver short client trainings on-demand to facilitate SOPHiA platform use.
- Participate in Root Cause Analysis (RCA) for similar client issues.
- Contribute to creating new PS offerings business cases.
- Diagnose and resolve customer problems, ensuring satisfaction through follow-up.
- Engage in cross-functional team meetings to align on customer needs and product advancements.
Qualifications:
Your Background:
- Advanced degree in life sciences, computer sciences, or related field.
- Minimum 4 years' hands-on lab experience with NGS technology.
- Prior experience in a client-facing Support role, preferably NGS-focused.
- Experience in automation would be advantageous.
- Proficiency in English is mandatory.
- Familiarity with bioinformatics tools and genomic data analysis is desirable.
Perks:
By joining us, you'll be part of an organization where each decision and action is centered around the patient, driven by a compelling purpose fueling exponential growth.
- A flexible, welcoming, and globally diverse work environment fostering collaboration.
- An inspiring mission that merges science and technology to directly impact patients with severe illnesses.
- Opportunities for personal growth and development in a rapidly expanding company.
- An intriguing technical challenge to tackle using cutting-edge technologies like cloud computing, Big Data, DevOps, and machine learning.
The Application Process:
Submit your CV along with any supporting materials. All resumes MUST be in English for a successful review.