Manager, Customer Support

vor 3 Wochen


Luzern LU, Schweiz Pilatus Aircraft Ltd Vollzeit

AOG Desk Manager
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
CUSTOMER SUPPORT / SALES & MARKETING SPARE PARTS BUSINESS AVIATION Your place of work: Stans, Switzerland
Your Tasks

Improvement of AOG support
Quickly respond to customer AOG requests in the most effective way
Assure that service customer requests are in line with contractual parameters to ensure smooth operations
Collaborating with Subsidiaries, Customers & Service Centers
Sourcing of material
Arranging and tracking of ongoing shipments worldwide
With this you convince us

Technical or commercial education
Several years of professional experience in the field of material management, customer service spare parts or aircraft maintenance
Knowledge in using technical documentation to identify materials and experienced with ERPs preferably SAP
English level B2
Ability to prioritize as required by urgency and taking ownership as well as naturally manage your stakeholders
Working independently but being a team player at the same time
What we offer

A committed, international team and unique projects
Flexible working hours and individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together
Become part of the Pilatus family

~ We want to address everyone with our job ad's and are committed to diversity in our company –



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